Part Time - Customer Service Advisor
- Employer
- Brook Street UK
- Location
- Kingston Upon Hull
- Salary
- £8.52 - £9.00/hour
- Closing date
- 29 Jun 2019
View more
- Sector
- Customer Service & Call Centres
- Hours
- Part Time
- Flexibility
- Set hours
- Contract Type
- Permanent
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Role - Customer Service / Claims Handler
Location - Hull City
Salary - £8.52 per hour
Hours of work;
Two options
2 x Mon – Friday 8am – 1pm
2 x Mon – Friday 1.15pm – 6pm
Our Client expects;
Our client would like the successful candidate to provide customer support and administrative support within the Claims Team. You will deliver the highest possible standards of customer service & administration support on a day to day basis ensuring that service levels and performance targets are reached on a individual and team basis.
Your Responsibilities:
* Ensure that you are kept fully up to date with SLA's
* Ensure that you are aware and understand the
* Provide investigative feedback on any queries to the company and their clients where necessary
* To progress customer claims within the company's management system
* Ensure daily tasks are managed within agreed
* To be responsible for building relationships
* Act as a first level point of contact
* Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager
* The completion of duties as required from time to time by the Management Team
* Manage complaints
* To promote our business and that of our clients by providing exceptional and friendly service at all times
Key Skills:
" Excellent communication skills
" Data input
" Ability to build and maintain relationships
" Ability to work to agreed deadlines, targets and objectives
" Able to work as part of a team
" Customer Service / Administration experience
Please apply now to avoid disappointment
Location - Hull City
Salary - £8.52 per hour
Hours of work;
Two options
2 x Mon – Friday 8am – 1pm
2 x Mon – Friday 1.15pm – 6pm
Our Client expects;
Our client would like the successful candidate to provide customer support and administrative support within the Claims Team. You will deliver the highest possible standards of customer service & administration support on a day to day basis ensuring that service levels and performance targets are reached on a individual and team basis.
Your Responsibilities:
* Ensure that you are kept fully up to date with SLA's
* Ensure that you are aware and understand the
* Provide investigative feedback on any queries to the company and their clients where necessary
* To progress customer claims within the company's management system
* Ensure daily tasks are managed within agreed
* To be responsible for building relationships
* Act as a first level point of contact
* Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager
* The completion of duties as required from time to time by the Management Team
* Manage complaints
* To promote our business and that of our clients by providing exceptional and friendly service at all times
Key Skills:
" Excellent communication skills
" Data input
" Ability to build and maintain relationships
" Ability to work to agreed deadlines, targets and objectives
" Able to work as part of a team
" Customer Service / Administration experience
Please apply now to avoid disappointment
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