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Customer Service Agent

Employer
The Car People
Location
Sheffield
Salary
£8.29/hour
Closing date
11 Jul 2019

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Sector
Customer Service & Call Centres
Hours
Part Time
Flexibility
Set hours
Contract Type
Permanent
Unlike your conventional motor retail dealerships, you can feel the buzz and excitement as soon as you step through our doors. With a busy pace, fantastic earning potential and loads of support this is really the place to be.

Our mission is to "Provide a World Class Colleague and Customer Experience."

As part of the world class colleague experience we offer first class training, career progression and superb benefits such as a generous holiday allowance, along with a company pension scheme, employee engage benefits such as high street discount scheme, cycle to work scheme, discounted cinema tickets, discounted gym memberships among others.

We are also looking for part time applicants, days/hours vary, includes evening and weekends.

Do you have great customer service skills?

As a Customer Service Agent, your focus will be receiving incoming calls from Customers, solving any Complaints/queries they have, ensuring you deliver a world-class customer experience. You will also be responsible for following up on outbound calls, responding to email and live chat.

Essential Skills

- Previous customer service experience is desirable
- Possess strong communication skills with being able to communicate both orally and in writing
- IT proficient and willingness to undertake training with in-house systems
- An interest in the automotive industry

About Company

The Car People aims to be the employer of choice within the motor retail industry. We put a lot of time and effort into finding and nurturing the very best candidates for every job, recognising and rewarding your achievements and supporting your personal development.

As part of the Sytner Used Car Supermarket Group, our Purpose is to "Lead the Evolution of the Automotive Marketplace." This enables us to set the standard by which all other motor dealerships and car supermarkets are measured. The group has 9 huge retail stores, 8,000 cars in stock and great ambition for continued innovation and success

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