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Inbound Customer Service Advisor – Days (Full time and Part time)

Employer
Noble Recruiting
Location
Basildon, Essex
Salary
£16500 - £18500/annum
Closing date
18 Jul 2019

View more

Sector
Customer Service & Call Centres
Hours
Part Time
Flexibility
Set hours
Contract Type
Permanent
Job Title: Inbound Customer Service Advisor – Days (Full time and Part time shifts available)
Location: Basildon, Essex
Hours: Days, may include some weekends.
Salary: £16,500 to £18,500
Job Role:
Our Basildon based client are looking for lively customer service agents to join their team on a temporary to permanent basis. Full training is provided.
Job Description:
* Taking inbound calls from Business’ and customers and troubleshooting any issues
* Taking payments over the phone and transferring accounts
* Making the occasional outbound call
* Helping to resolve issues and queries over the phone
* Respond to any email queries
* Using the companies in house system (full training given)
* Following in house procedures and targets
* Speaking to new and existing clients
* Promoting products and services
Person Specification & Experience:
* Customer Service
* Excellent telephone manor
* Experience in a similar role is advantages but not essential
* Driving license is preferred due to the location of the office

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