Mental Wellbeing Practitioner

Salford Quays, Manchester

Permanent

£25,174 Full time/Part time – From 30 hours per week. Includes weekend working on rotation.

A bit about us

Bupa is one of the most well-known and respected healthcare businesses in the world, because what we do matters. From our contact centres to our care homes; health and dental centres to our state of the art hospitals across all four corners of the globe, every part of our operations are dedicated to our purpose of helping people live longer, healthier, happier lives. We pride ourselves on working with brilliant people who put our customers at the heart of everything they do.

About the area you’ll be working in

We provide a range of health insurance options which can give customers access to diagnosis, treatment and specialist support services. The benefits available to our customers include; access to Bupa-approved consultants, breakthrough treatment and drugs, our 24/7 Anytime HealthLine and cancer cover that comes with the Bupa cancer promise.

We provide a range of phone-based services to give customers access to specialist support teams. These include our 24/7 Anytime HealthLine, Physioline and also a dedicated EAP line for our employees.

What you'll be doing

This is a fantastic opportunity to really make a difference to the well-being of a diverse range of clients and at the same time, an opportunity where you can continue in your own clinical career development.

As a telephone-based Mental Wellbeing Practitioner, one of your roles will be to conduct t comprehensive mental health assessments, make treatment recommendations and provide low level interventions for Bupa insurance members and Bupa Employee Assistance Programme clients. You will also be responsible for the online review and support of our computerized CBT programme.

What’s a typical day?

The role will involve working independently and as part of a clinical team whilst liaising daily with internal and external services/organisations. You will have continuous support from a Clinical Psychologist lead and regular in-house clinical supervision but you should be confident in your competencies and have experience working with a diverse range of patient groups.

• Perform telephone-based clinically robust and comprehensive biopsychosocial assessment, formulation and treatment planning for clients and members who access the service
• To perform all clinical roles and responsibilities in line with Bupa’s pillars of clinical governance
• To participate in multi-disciplinary decision-making regarding clients or members with psychological and/or psychiatric needs
• To have knowledge and awareness of current relevant legislation and own responsibilities for professional practice in relation to risk issues including the Mental Capacity Act, Safeguarding Vulnerable Adults and Children and to complete relevant mandatory training and updates

Who we’re looking for?

• BSc Psychology/Cognitive Behavioural Therapy, minimum grade 2:1 plus paid or voluntary experience working in mental health settings
• Experience of being Low Intensity Worker / Psychological Wellbeing practitioner or Primary Mental Health Worker or High Intensity Worker / CBT therapist
• Post qualification experience in assessment and formulation in a rich and varied environment
• Strong professional and personal drive
• Ability to respond rapidly and decisively
• Excellent interpersonal and communication skills
• Enthusiastic and self-motivated
• Working within level of competence and recognising when to escalate
• IT proficient

• Masters degree level qualification in Applied Psychology
• Membership of BABCP/UKCP/BPS/HCPC or another recognised professional body
• Proven post qualification experience
• Safeguarding experience
• Proven experience of customer service
• Experience of working clinically over the telephone
• Experience of Cognitive Behavioural Therapy, specifically delivered online

What’s it like to work here?

We want people to ‘love working here’, so much so that’s it’s at the top of our agenda and something you’ll hear a lot about here at Bupa. We offer our people a great range of benefits, many of which are flexible and can be tailored to suit what’s most important to you. We’re a healthcare company so there’s a huge focus on our people’s health and wellbeing, supported by a healthy work-life balance and workplaces which are friendly, appealing spaces to support you to be at your best.

Our Salford Quays office is a brand new purpose-built facility which has been specially designed for modern, flexible ways of working. For non-drivers, it’s easily accessible by tram from central Manchester.

Benefits

• Strong national clinical network and clinical engagement
• CPD calendar and webinars
• Bupa Lecture Series: clinical lectures with external speakers held at academic institutions
• Access to BMJ Learning CPD portal
• Access to over 12,000 journals via Open Athens
• Award winning Clinical Leadership development programmes
• Career opportunities to move into other roles or other parts of Bupa
• Bupa Health insurance
• 25 days holiday each year (pro rata for part time employees), increasing to 27 days after 5 years service
• Contributory pension scheme
• Annual bonus scheme
• Annual pay review
• Discounts on Bupa products
• Free onsite gym and subsidised staff restaurant
• Free annual health assessment
• Free annual flu vaccine and eye test
• Access to health minds service and 24/7 anytime Health line
• Bupa rewards to High street Retailer discounts

We’re an inclusive organisation that celebrates diversity and welcomes everyone – all talents and backgrounds. Bupa strives to make sure that every applicant is assessed solely on the basis of personal merit and qualifications, regardless of gender, sexual orientation, pregnancy or maternity, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

If you’d like to learn more, please visit