Contract Manager - Flexible Working Available

London (Central), London (Greater)
£33,990 - £36,880
28 Jun 2019
17 Jul 2019
Full Time
Contract Type

About the job Job description

Do you have superb stakeholder engagement skills with the ability to quickly gain trust from others & forge long lasting relationships? 

Would you thrive working in the engine room of a busy government department, utilising and developing further on your commercial skills, where you can make a real difference to achieving the tax payer real value for money? 

Are you someone who has a natural approach to building successful working relationships to deliver results? 

Yes? Then we would love to hear from you! 

We have a great opportunity for effective communicators who are adept at contract management and focused on taking the lead and delivering excellence on a high profile government contract. 

You’ll have the chance to work with key senior figures both in the department and our train operating companies which will give you a detailed insight into the commercial space of the rail industry. 

This is your chance to build your commercial experience and have a hands-on approach to relationship building. You’ll ultimately have a direct impact on providing a world class services to our millions of passengers that they want and deserve. 

For further detail into this role we would encourage you to refer to the role profile attached to this advert. 

Role Responsibilities 

As part of this role, you will be expected to - 

• Manage the day to day relationships with train operators to ensure the delivery of obligations are achieved to the highest possible standard. 
• Develop a collaborative working relationship with operators to ensure that interests of tax payers & passengers are protected. 
• Working collaboratively with colleagues & providers to ensure contractual changes are achieved ensuring compliance at all times. 
• Provide advice and briefings to work alongside ministerial objectives. 
• Ensure smooth operation of all contracts to achieve departmental goals and objectives. 

About you 

To be successful in this role you will work diligently & effectively alongside key external & internal stakeholders to achieve the franchise objectives ensuring delivery against key measures to ensure value for money and tax payer satisfaction. 

You’ll have experience of managing stakeholder relationships in order to monitor progress against objectives. 

The ability to communicate information clearly and concisely is important as well as being able to tailor communication style according to the audience. 

You’ll have outstanding stakeholder engagement skills and be enthusiastic in your approach and use your initiative to reach out and build your network.

About us 

We are part of the Department for Transport (DfT). DfT is a great place to work, and our ‘one team’ approach really makes a difference. We value our staff and that’s why we’re committed to nurturing an inclusive environment across the Department. 

You’ll be part of an innovative organisation that invests in all our people, ensuring we have the diverse skills to deliver transport that moves Britain ahead now and into the future. 


Find out more about what it's like working at the Department for Transport

DfT has been recognised for its leadership on workplace gender equality by being included in The Times Top 50 Employers for Women 2017. 

DfT’s inclusion is recognition of our commitment to make the Department a great place to work through our culture of equality and inclusivity and the great strides we’ve made to raise the number of women in senior positions.


We'll assess you against these behaviours during the selection process:

  • Working Together
  • Managing a Quality Service
  • Communicating and Influencing

Benefits Pensions

Civil Service pension schemes may be available for successful candidates.


Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Things you need to know Security

Successful candidates must pass a disclosure and barring security check.

Successful candidates must pass basic security checks.

Nationality statement

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules.

If you're applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.

The selection process will be designed specifically for the role. As a result, your assessment could include: 
• an interview 

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. For further information on Success Profiles please click here 

Your interview may consist of a range of question types. These may include questions about: 
• what energises and motivates you 
• how you would manage situations relevant to the role 
• your previous experience 
• your professional skills and knowledge 

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within. 

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information Contact point for applicants

For further information on this vacancy please contact - 

Sift/interview dates and location

The sift is due to take place w/c 22nd July 

Interviews/assessments are likely to be held w/c 5th August 2019 

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates. 

If successful and transferring from another Government Department a security check may be carried out. 

Further information

We have adopted anonymised recruitment. This means that your name, date of birth and other personal details will not be seen by the sift panel. 

We may hold a merit list for up to twelve months. During this time, if a similar role is identified and you have been placed on the merit list you may be considered for the post. Within the merit list period, your application form and selection information may be shared across the department and its agencies. 

Please see attached candidate notes for further information about our recruitment process. 

Reasonable adjustment 

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 
If you need a change to be made so that you can make your application, you should: 
Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs 

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional 

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact 

Government Recruitment Services via email: 

If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: 
Click here to visit Civil Service Commission 

Any move to the Department for Transport (DfT) will mean you will no longer be able to carry on claiming childcare vouchers.

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