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Internal Communications Manager - Flexible Working Available

Employer
Department for Transport
Location
London (Central), London (Greater)
Salary
£37,428 – £45,747 (Depending on Location, Skills and Experience) 
Closing date
22 Jul 2019

Job Details

Location

London or Hastings

About the job Are you passionate about building trust and commitment to change through clear and effective communications making full use of all available internal channels? 

Do you want to be part of leading a communications team to fulfil the Digital Service mission “To equip everyone working in the Department for Transport to use digital, data and technology with confidence, ambition and creativity” and demonstrate these behaviours yourself? 

If so, then the new role of Internal Communications Manager could be for you! This is an exciting opportunity to create and execute a communication strategy to help Digital Service achieve its vision and mission. 

You will have the space to be ambitious and be creative in your execution setting the tone for the rest of the team’s work. 

As the Internal Communications Manager you will be involved in Deliver engaging and trusted communications to various audiences across the Department and within the Digital Service team. We’re looking for you to build a credible and consistent ‘employee voice’ through all of the Digital Service change programmes and day-to-day interactions. Use your experience and passion to become an empathetic and honest advisor to the Digital Service leadership team ensuring that key messages engage our people and give clarity to their work. 

Role responsibilities include but are not limited to: 

• Identify and build audiences, gather insight and deliver engagement. 
• Work with the Digital Service leadership team and agree on communications that engage people in change and create a strong sense of shared vision and purpose. 
• Provide strategic advice and guidance on all aspects of internal, change and employee communication and implement programme wide communication and engagement plans. 
• Ensure that potential business value from digital services is captured, optimised and communicated across the department and externally as appropriate. 
• Demonstrable experience of delivering internal communications to a diverse audience covering technical and non-technical employees. 
• Experience of supporting/delivering internal communications and employee engagement for an organisation undertaking significant change 
• Demonstrable interest in developing an organisations culture diversity and inclusion and workplace trends ideally in the public or third sector. 

About you 

We would love for you to passionate about internal communications, a strong leader with excellent written and verbal skills, including presenting to all levels of stakeholders and staff. For this role you will need to be confident in influencing Senior level management, plan strategically, working with people from different levels within the business and be able to deal with ambiguity. This role is to support the journey within Digital so you will understand and support communicating complicated technology change projects in communicating the impact on impacted employee groups. 

About us 

We are part of the Department for Transport (DfT). DfT is a great place to work, and our ‘one team’ approach really makes a difference. We value our staff and that’s why we’re committed to nurturing an inclusive environment across the Department. 

You’ll be part of an innovative organisation that invests in all our people, ensuring we have the diverse skills to deliver transport that moves Britain ahead now and into the future. 

Find out more about what it's like working at the Department for Transport

DfT has been recognised for its leadership on workplace gender equality by being included in The Times Top 50 Employers for Women 2017. 

DfT’s inclusion is recognition of our commitment to make the Department a great place to work through our culture of equality and inclusivity and the great strides we’ve made to raise the number of women in senior positions. Behaviours

We'll assess you against these behaviours during the selection process:

  • Changing and Improving
  • Leadership
  • Communicating and Influencing
  • Making Effective Decisions

Technical skills

We'll assess you against these technical skills during the selection process:

  • Communication - Insight
  • Communication - Impact

Benefits Pensions

Civil Service pension schemes may be available for successful candidates.

Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Things you need to know Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

Nationality statement

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules.

If you're applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Experience and Technical skills.

When considering applying please look at how your experience relates to the role, please tailor your Personal Statement to answer: 

“What do you think the role of internal communications is in bringing about change in an organisation?” 

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. For further information on Success Profiles please click here
You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within. 

The selection process will be designed specifically for the role. As a result, your assessment could include: 

• An interview with one or more exercises 

The interview may consist of a range of question types which could include questions about your strengths or how you would respond in any given situation, as well as specific examples of things you have done. You may also be asked to sit a written assessment or present on a particular topic. 

Your interview may consist of a range of question types. These may include questions about: 

• What energises and motivates you 
• How you would manage situations relevant to the role 
• Your previous experience 
• Your professional skills and knowledge 

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information Contact point for applicants

For further information please email Rhod on [email protected]

Sift/interview dates and location

The sift is due to take place the week commencing 22nd July 2019. 

Interviews/assessments are likely to be held the week commencing 29th July. 

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates. 

If successful and transferring from another Government Department a security check may be carried out. 

Further information

We have adopted anonymised recruitment. This means that your name, date of birth and other personal details will not be seen by the sift panel. 

We may hold a merit list for up to twelve months. During this time, if a similar role is identified and you have been placed on the merit list you may be considered for the post. Within the merit list period, your application form and selection information may be shared across the department and its agencies. 

Reasonable adjustment 

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 
If you need a change to be made so that you can make your application, you should: 
• Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs 

• Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional 

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact 

Government Recruitment Services via email: [email protected] 

If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: 
Click here to visit Civil Service Commission 

Childcare Vouchers 

Any move to the Department for Transport (DfT) will mean you will no longer be able to carry on claiming childcare vouchers.

Company

Transport matters – what we do matters.

Transport touches the lives of everyone in the country. Across road, rail, air, sea and space, our transport networks affect homes, businesses, schools, hospitals and more. It’s how we deliver goods to our shops, get people to work and reunite with our loved ones. Our staff know how important their work is and how they fit in.

 

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