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Contact Centre Agent

Employer
VNA Recruitment
Location
Basildon, Essex
Salary
£9 - £11/hour
Closing date
5 Aug 2019

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Sector
Hospitality & Catering
Hours
Part Time
Flexibility
Set hours
Contract Type
Temporary
Our Client are currently looking for full and part time Contact Centre Agents to join their established Balanced Transfers team based in Basildon, Essex. The successful candidate will be talking to customers about queries or questions about their credit card.

• Receive inbound telephone calls and be able to provide great customer service on behalf of a major banking client
• Use problem solving skills, in order to find a positive outcome to any problematic situation that may arise
• Take Debit Card payments, money transfers or balance transfers ensuring accuracy and consistency
• Working on a computer and using our in house systems to be able to provide the best customer service
• Receive 4 weeks training which will prepare you to be able to work to all financial regulations to be able to perform to the required standards in order to meet or exceed the monthly goals and objectives.

This is a Long Term Temp Position with the potential to become a permanent member of staff.

Various shifts are available from starting at 07:00 and finishing at 23:00.

This role is to start on the 5th August

If you would like to know more about the exciting role please contact Claire and VNA Recruitment

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