Skip to main content

This job has expired

Deputy Manager - Flexible Working Available

Employer
CarpetRight
Location
Nationwide
Salary
£Competitive
Closing date
9 Aug 2019

View more

Job Details

Assisting and deputising for the Store Manager to lead, engage and develop a highly skilled and knowledgeable team to provide an outstanding experience in keeping the Customer at the heart of everything you do. To support, execute and deliver a fantastic Customer journey along with commercial results on a consistent basis as well as maintaining the highest standards within store.

Responsibilities and Accountabilities

To promote and sustain the highest levels of service by putting the customer at the heart of everything you do.

 Provide Support and Assistance to the Store Manager in leading, developing and engaging team of store colleagues to drive a successful commercial business

 To act as a role model by achieving individual objectives, Kpi’s and success which contributes to the overall commercial performance of the store.

 Encouraging Colleague development and an environment of continuous learning within the team

.  Being familiar with and understanding the stores resources in order to assist in having the right people in store at the right times to enhance the customer journey.

 Understanding and taking a keen interest for the commercial performance of the store in order to assist in making sure store/individuals KPI’s and objectives are met and exceeded.

 Assist to create and help maintain an environment in store where all customers feel welcome and comfortable ensuring they are aware and understand all potential options available to them.

 To maintain a detailed knowledge of all products and offerings as well as our competitors ensuring customers’ needs are met through your expertise.  Understand, drive and support your manager in improving all areas of operational compliance, efficiency and security, ensuring colleagues adhere to policy, process and procedures to provide a safe environment for colleagues and customers.

 Being aware of your ‘do we measure up’ scores and proactively seeking and acting on customer feedback to improve customer experience.

Knowledge and Experience

 A track record of delivering commercial results individually as well as through a team.

 Ability to deliver exceptional Customer Service.

 Supervisory/Team Leader experience advantageous.

 Self-motivated and able to act on own initiative.

 Clear and confident communicator.

 Mobility within the local area.

Company

Nearly everything you walk on or sleep in, we sell. Probably more than you ever imagined, from carpets to artificial grass, rugs to beds and mattresses. A business 50 years in the making and a market leading retailer like no other.

We promote flexible working and equality within the workplace. Whether you’re seeking a long term career with structured development and a clear path for progression or part time work during school hours, evenings or weekends – we are able to offer a variety of opportunities to suit you.

View Our Top Employer Page 

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert