£14.50 per hour, Monday - Friday 7.30am - 3.30pm (Term Time Only) Occasional Saturdays

September Start

1 - Basic Purpose of the Job:

To provide a warm and friendly reception to all internal and external customers and suppliers and provide timely and effective administrative support to departments as required.

2 - Main Duties:

Reception

* Answering the main switchboard and taking ownership of those calls to the satisfaction of the caller wherever possible

* Responding to emails sent into the central Reception mail box, ensuring queries are directed to the most appropriate recipient for action

* Receptionist duties in respect of any face to face callers (eg. signing for packages and ensuring the timely collection by owner; issue of visitors’ passes; giving direction to visitors who are lost! etc)

* Ensuring the Reception area and surrounds are kept in a welcoming and professional manner, ready to receive visitors, in support of the brand and its values

Administration

* Preparation and execution of mass mailing activities

* When requested, ensuring all logistics for events are arranged

* Providing admin support to events when necessary

* General photocopying and distribution of internal correspondence

* Producing large scale mail merges for announcements

* Uploading documents to website and portal in support of Marketing and other areas

* Photocopying / scanning identity documentation for candidates for vacancies, on arrival for interview, and ensuring its safe storage and transfer to HR/HR electronic files

* Taking of photographs for identity badges

* Ensuring all files and documentation (electronic and paper-based) are compliant with the regulatory bodies and policies, eg Data Protection/ GDPR.

Systems and Software in use in the HR Department, includes:

- Microsoft Office 360

- Mitel switchboard

- Sky Visitor Management System

5 - Knowledge and Skills Required

Relevant Experience / Knowledge & Technical Competencies

ESSENTIAL

* Track record of working in a customer-service oriented environment

* Strong track record in office administration

* Highly IT proficient, particularly with Microsoft Office - Outlook, Word, Excel and PowerPoint and use of the internet and its search engines

* Capable of using a range of office equipment and technology (eg. photocopiers, scanners etc)

* Experience of drafting letters which are grammatically correct and to a high standard of English

DESIRABLE

* Experience of working in a regulated environment

Qualifications

ESSENTIAL

* Literate and numerate

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted