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Experienced Medical Receptionist

Employer
Aspion
Location
Wirral
Salary
£8.21/hour
Closing date
19 Aug 2019

View more

Sector
Customer Service & Call Centres
Hours
Part Time
Flexibility
Set hours
Contract Type
Contract
Job Title: Experianced Medical Receptionist

Location: Wirral

Salary: £8.21 p/h

Aspion are looking to recruit for an Experianced Medical Receptionist to join a team of clerical staff in the Wirral area. There is an opportunity for an interview with an immediate start for the right candidate.

Job summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Participate fully within the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Main Duties/Key Tasks:

* Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
* Deal with all general enquiries, explain procedures and make new and follow-up appointments.
* Using your own judgment and communication skills.
* Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
* Enter requests for home visits onto the home visit screen, ensuring to carefully record all relevant details and referring to duty doctor where necessary.
* Action repeat prescription requests and ensure that they are ready for collection by the patient or courier within 48 hours, either on the computer or manually, ensuring all controlled drugs are accounted for, and signed for by patient or courier
* Advise patients of relevant charges for private services, and direct to the appropriate manager to accept payment and issue receipts
* Enter patient information on to the computer as required.
* Ensure that all new patients are registered onto the computer system promptly and accurately
* Alert Drs on duty of any urgent alerts received by fax or post.
* Reviewing medical records and producing an accurate summary of the patient’s medical history.
* Read Code the information into the practice clinical system
* Monitor patient call and recall systems
* Extraction of necessary data from clinical correspondence and input into electronic patient Record.
* File copies of hospital referrals.
* File hospital letters.
* Scanning of letters and relevant correspondence into patient’s notes.
* Summarisation of patient’s notes when requested.
* Any other duties within the business needs

Skills/Attributes Required:

* Excellent Communication Skills
* Good keyboard skills
* Pleasant approachable personality
* Honest and Reliable
* Caring and Sympathetic
* Flexible working hours, at short notice

Other Responsibilities:

* Attending team meetings
* Attending mandatory training
* EMIS TRAINED
* Continual professional development

There are full time and part time hours availble !

At Aspion, our core values have been built around the importance of transparency, innovation, passion and collaboration. As such, we are committed to open communication and the protection of your privacy. We have updated our policies in line with new General Data Protection Regulation laws to make it easier for you to understand how we collect, store and handle your data – These can be viewed on our website

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