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CUSTOMER SERVICE AGENTS GATWICK AIRPORT

Employer
Staffing Match - Heathrow Industrial
Location
Gatwick, West Sussex
Salary
£10.10/hour Fantastic Benefits
Closing date
19 Aug 2019

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Sector
Customer Service & Call Centres
Hours
Part Time
Flexibility
Set hours
Contract Type
Temporary
Staffing Match are proud to be working in partnership with DHL at Gatwick Airport!

We have genuine long-term positions with permanent contract opportunities for customer service / check in agents to work at Gatwick Airport.

These positions are PART TIME = 20 hours per week (PLUS OVERTIME AVAILABLE)

This is a fantastic opportunity for individuals to work in a fast-paced airport and deliver a world class service to its customers.

CUSTOMER SERVICE AGENTS / CHECK IN DESK AGENTS
PAY - £10.10ph
VARIABLE SHIFT PATTERNS
20 HOURS PER WEEK (OVERTIME AVAILABLE)
MUST BE FLEXIBLE & ABLE TO START ANYTIME FROM 2AM ONWARDS & FINISH ANYTIME UP UNTIL 11pm
ROSTERS GIVEN MONTHLY IN ADVANCE
ONGOING POSITION WITH THE OPPORTUNITY OF A PERMANENT CONTRACT WITH DHL!
EXCELLENT WORKING ENVIRONMENT!
FREE CAR PARKINGDuties and responsibilities

Greeting and checking in of passengers and passenger baggage for their respective flights
Checking passport, visa documentation and flight details
Monitoring of baggage Weights and applying Excess Baggage Charges if applicable
Asking relevant security questions
Offering and aiding customer's needs
Reconciliation of passengers at Boarding Gates
Conduct boarding and passenger announcements
Boarding and disembarkation of passengers
Ensure compliance with CAA regulations and airport authority bylaws (full training given)Skills Required:

Previous experience of working within a customer service role, ideally within a customer facing role
The ideal candidate will have excellent communication skills and be passionate about customer service
Excellent communication & interpersonal skills
Flexibility
Courteous always
Patient and understanding
Able to remain calm under pressure

Hours of work

20 hours per week
Candidates must be available to work between the hours of 2am - 11pm

Benefits

Weekly pay + holiday pay
Free car parking

Requirements

Due to the location of work being at Gatwick Airport you must be able to provide the following:

5-year check-able work history, this does not need to be all UK experience, you also do not need to have been employed for a continuous 5 years we just need to verify whatever it is that you have been doing, this can cover unemployment periods, school etc.
You must be able to provide valid photographic ID
Willing to undertake a criminal record check

For an immediate interview please apply to Staffing Match today!

No CV? No Problem! please txt Kamila on (phone number removed) quoting CHECK IN or call us to arrange your interview!

* customer service * customer service * customer service * customer service *customer service *customer service *

* passenger check in staff * passenger check in staff * passenger check in staff *

* check in agents * check in agents * check in agents * check in agents *

* gatwick airport * GATWICK airport * gatwick airport * part time * part time * part time * part time

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