Weekend Duty Manager
- Employer
- DHU Healthcare
- Location
- Leicester
- Salary
- £28000 to £28000 Per year
- Closing date
- 20 Aug 2019
View more
- Sector
- Administration, Secretarial & PA
- Hours
- Part Time
- Flexibility
- Set hours
- Contract Type
- Permanent
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Due to expansion, we are recruiting for an experienced Duty Manager to support the DHU Urgent Care LLR division at the weekends only, on a part time basis of 14 hours per week.
The post holder will;
The post holder will;
- maintain safe delivery of services; and the achievement of performance in line with key KPI's and NQR's
- Ensure compliance with standards in line with agreed policies and procedures, and effectively monitor, review and support all "live" Divisional services.
- Provide support to the Duty Supervisor & Clinical Lead in relation to the operation of "live" services and the management / deployment of DHU resources.
- Respond as first line of escalation for issues that cannot be resolved by Supervisor / Clinical Lead.
- Have management/supervision qualification or equivalent experience
- Operational experience of managing staff and resources
- Relevant experience working within a call centre or appointment booking environment
- NHS Pension
- NHS Continuous Service if applicable
- Career Development
- Competitive salary
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