MIS Claims Officer - Potential For Homeworking

Overall purpose of job:

You will already have experience of working in a fast-paced training environment and will have a good knowledge of funding requirements (ESFA & ESF) within the training sector.

Key responsibilities are:

• Responsible for achieving individual KPIs.
• Liaison with internal & external stakeholders
• Data entry of learner details and learning activity to required ESFA, ESF and internal standards
• Support with external audits with funding bodies.
• Checking and monitoring all registration and funding paperwork accurately and on time.
• Support with new process and systems to improve the compliance department
• Monitoring learner data to make sure it meets with funding requirements.
• Strong team player that support the growth of your department
• Support the Head of Compliance with quality audits across all areas, set & monitor action plans
• Support other departments with best practice.
  Continue to keep an up to date knowledge of all ESFA and AEB funding rules. 

   

Skills Required,

• A strong background in compliance
• Experience / knowledge of internal and external audits.
• Flexible can-do attitude who thrives in a challenging environment.
• Excellent IT skills with experience of MS Office applications including Word, Excel and PowerPoint.
• Monitoring paperwork to make sure it meets funding requirements.
• Understanding of YETI/ management information systems
• Ideally a good understanding of ESFA and AEB funding
• Giving advice and support to our delivery teams
• Checking learners’ reviews are submitted on time
• Submitting all paperwork in a timely manner

Universal Personal Responsibilities

To ensure the following:

That you present a professional image at all times, both in the office and to clients and to be an ambassador for the company by demonstrating the company values;

• That you follow the correct processes and understand the consequences of failing to do so;
• That you actively share responsibility with the Directors and Managers for the success of the company;

That you treat all colleagues fairly, working according to the principles of equal opportunity as outlined the Employee Handbook;

That you are willing to work in excess of usual working hours when the balance of the company’s work or allocated responsibilities requires this.  We do not expect excessive working hours, rather we require flexibility when there is a clear benefit to the company;

That you are aware of basic employment and health and safety law;

That you are compliant with all legal requirements relevant to your role.

Universal Team Participation Responsibilities

To ensure the following:

That you understand, question where appropriate, and agree the Team Objectives, KPIs and your own Personal Objectives;

• Attend one-to-one reviews and Appraisal meetings on a regular basis to ensure your individual objectives are clear and up-to-date.
• Help and support new staff into their new role as appropriate.
• That you comply with all Step Ahead processes and procedures to ensure that personal, team and company performance targets are maintained; 

  That your own time is effectively managed;

• That you take ownership of work and contribute to making decisions
• ;That problem solving and creative thinking are actively applied to maximise on opportunities;
  That you are a team
• player by supporting your colleagues as appropriate;

• That you seek to continuously improve performance by learning and developing new skills and keeping up to date with latest developments in the sector;

• That you undergo appropriate levels of coaching, development and support when needed; helping to identify your own:

Development needs,
Development activity,
Expectations as a result of the development activity,
Actions to support the development activity,
Performance against business objectives as a result of the development activity 

That ideas and suggestions for improving performance are provided.

Notes for job holder:  This job description states the key elements of your role, the contents, whilst perhaps appearing simplistic, place significant expectations on you.  You should therefore ensure they are understood prior to your agreeing to this Job Description. This job description does not prescribe how the job should be done, that is what you bring to the job.  The company’s primary interest is in your fulfilling the agreed role and very much the attainment of the Principle Responsibilities by providing appropriate support and development opportunities. Other tasks may be assigned to you during the currency of this job description and you will be expected to execute them alongside your primary role.