Location

Hastings, London

About the job Summary

Do you have excellent organisational ability and a passion for helping people develop their skills and capability? 

Are you able to anticipate and resolve problems and issues at pace? 

Are you looking for a rewarding job that gives you the autonomy to develop your role and build on your strengths? 

If so, we want to hear from you.

Job description

We are looking for a new Digital Adoption and Coaching Lead to join the department’s Digital Services (DS) Team. You will develop and implement training and coaching plans and events to increase the adoption of internal-facing digital products developed or deployed by the Digital Service. You will focus on the people side of adoption, and the need to increase digital skills and capabilities, to help deliver DfT’s Digital Strategy. 

You will be part of the Department’s Digital Change and Adoption Team, working closely with teams and stakeholders across the DfT. 

Role responsibilities include, but are not limited to; 

• Creating and organising adoption training and coaching plans and events. 

• Increasing the adoption and confidence of digital tools such as O365. 

• Developing coaching plans for small teams to build on-going digital capability. 

• Collecting and analysing metrics to measure user training feedback and identifying gaps to improve data. 

• Engaging and building strong relationships with stakeholders in all business areas. 

• Developing training curricula and training guidance. 

• Actively publicise and create innovative ways to promote and engage users with proposed training and coaching events. 

• Deliver Training to small groups of people and teams. 

Please refer to the attached Role Profile for full role responsibilities. 
 

Responsibilities

About You 

We are looking for a motivated, organised and flexible individual with the ability to be creative and drive training and coaching in DfT, whilst working in a dynamic and fast paced environment. You will be a confident communicator with experience of organising events and experience of articulating messages through a variety of channels and audience. You will be competent in analysing complex information and put forward your ideas to improve the data. You will have excellent interpersonal skills with experience of working with staff at all levels. 

Application Process 

When considering how your experience relates to the role, please tailor your CV and personal statement to reflect the role and the essential criteria described in the role profile. 

Please note candidates at sift stage will be marked on all “essential criteria” as outlined in the attached job description. 

If invited to interview, candidates should be prepared to be tested on any or all competencies outlined in the attached job description. The interview may consist of a range of question types which could include questions about your strengths or how you would respond in any given situation, as well as specific examples of things you have done. You may also be asked to sit a written assessment or present on a particular topic. 

DfT may hold a merit list for up to twelve months from which future vacancies may be filled, should additional successful candidates be identified during the selection process. If appropriate, your application form and selection information may be shared with additional vacancy holders across the Department and its Agencies.

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Working Together
• Developing Self and Others
• Delivering at Pace

Benefits Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. 

This includes: 
- a generous annual leave entitlement, 
- attractive pension options, 
- flexible working, 
- good career development opportunities, 
- a variety of career paths, 
- inclusive working environments and much more to support a healthy work/life balance. Things you need to know Security

Successful candidates must pass a disclosure and barring security check.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.

Sift and interview dates as well as the interview location to be confirmed. 

When considering applying please look at how your experience relates to the role, please tailor your CV and Personal Statement to reflect the role and the essential skills/ criteria described in Role Profile. 

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. For further information on Success Profiles please click here. 
You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within. 

The selection process will be designed specifically for the role. As a result, your assessment could include: 

• An interview with one or more exercises 

The interview may consist of a range of question types which could include questions about your strengths or how you would respond in any given situation, as well as specific examples of things you have done. You may also be asked to sit a written assessment or present on a particular topic. 

Your interview may consist of a range of question types. These may include questions about: 

• What energises and motivates you 
• How you would manage situations relevant to the role 
• Your previous experience 
• Your professional skills and knowledge 

If successful and transferring from another Government Department a criminal record check maybe carried out. 

Any move to the DFTc will mean you will no longer be able to carry on claiming childcare vouchers 

Reasonable adjustment 

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 

If you need a change to be made so that you can make your application, you should: 

Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information Contact point for applicants

Name : Digital Resourcing Team
Email : [email protected]

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: [email protected] If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Click here (https://civilservicecommission.independent.gov.uk/) to visit Civil Service Commission