Welfare Officer - Part Time

13 Aug 2019
12 Sep 2019
Part Time
Set hours
Contract Type

JOB TITLE: Welfare Officer
DEPARTMENT: Chelsea Women
REPORTING TO: Youth Team's Centre Manager
JOB FUNCTION: To oversee the provision of players and staff in the Regional Talent Centre and WSL Academy and report any safeguarding concerns.
CONTRACT: Fixed Term/Sessional (Part-Time) Approx 12 hours a Week.


  • To encourage the Regional Talent Centre (RTC) and WSL Academy (WSLA) to discuss and implement the Club/FA's Safeguarding Children best practice guidelines on photography; organising travel, trips and tournaments; use of email, text, social networking sites and websites and advice for players
  • Attend RTC/WSLA training evenings to liaise with players, coaches and parents.
  • To promote, support and encourage the benefits of the safeguarding children education and awareness programme.
  • To support all players within the centre and to record and report any issues for concern.
  • To encourage the RTC/WSLA to seek children and young people's views and to take account of these views in the development and delivery of football activities within the centre.
  • To participate at meetings and events organised by the Club, RTC and The FA as required.
  • To ensure the RTC implement and adhere to The Club/FA's Safeguarding Policy and Procedures.
  • To receive and refer to Centre Manager and Safeguarding Manager, child abuse and poor practice concerns and take action as necessary in accordance with Club/FA protocols and procedures and take any action as advised by the statutory agencies.
  • Liaise with parents/guardians of players regarding any issues where necessary.


  • Understanding key elements of legislation around all RTC/WSLA areas of work.
  • Ensuring all RTC/WSLA staff are aware of all policies and procedures.
  • To ensure all referrals are recorded using the appropriate Club/FA forms and paperwork and securely retained in accordance with Club/FA policies and data protection legislation.



  • Relevant Pastoral, Youth Worker, Welfare qualification.


  • FA Safeguarding Children Workshop Certificate.
  • Relevant Social Work qualification.


  • Experience working in a sporting environment.
  • Able to work evenings and weekends to attend training and matches.
  • Have knowledge and understanding of Safeguarding, child development and be sensitive to children's needs.
  • Excellent communication and interpersonal skills.
  • Ability to communicate effectively in different situations with people from diverse backgrounds.
  • Ability to listen and assess situations.
  • Capacity to handle confidential information sensitively.
  • Commitment and ability to promote safeguarding children and sports equity principles.
  • Experience of dealing or working with young people.

The Employee must at all times carry out his/her responsibilities with due regard to Chelsea FC Foundation policies and procedures in particular Health & Safety, Financial Authorisation, Confidentiality and with regard to the Data Protection Act. The Employee must act to protect all young people and vulnerable adults that are in their care or attending the Company's premises. The Employee must report any misconduct or suspected misconduct to the Safeguarding Lead.
Chelsea Football Club and the Foundation is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups) that are in our care or attending our premises. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.
The Employee must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relations amongst Employees and customers.
The above Job Description is not intended to be exhaustive, the duties and responsibilities may therefore vary over time according to the changing needs of the Club.