Family Support Worker  Pact (Prison Advice & Care Trust) is a National charity which support people affected by imprisonment. They work in prisons and communities across England and Wales to provide practical support to prisoners' children and families, and to prisoners themselves.  Position: Family Resettlement Worker  Location: HMP Doncaster, Yorkshire  Job type: Part Time, Permanent  Hours: 22.5 hours per week  Salary: £12,300 per annum (£20,500 FTE)  Benefits: Generous holiday entitlement, child care vouchers, cycle to work scheme, free information advice and counselling plus more  Closing date: 26 August 2019  About the role:  To deliver both 1-1 and family / relationship case work support and Pact’s group / family relationship courses in both prison and community settings. Recording and reporting on individual and service performance targets on a daily, weekly and monthly basis, working closely with the Family Resettlement Manager to identify performance improvement actions and best practice at individual and service level.  Adopting a multi-agency approach, working with a range of statutory and non-statutory partners including Community Rehabilitation Companies, Prison Service, National Probation Service, Local Authorities Troubled Families Services and voluntary agencies in support of both referral pathways and effective service delivery. Working with a small team of Pact volunteers, you will contribute to their training and support as appropriate. Providing cover for other team members in the event of annual leave, sickness or staff turnover.  You will be working with and through prison, CRC and other case managers and key work staff as appropriate, provide support to offenders with regard to family issues, in accordance with prisons and CRC’s rules and procedures regarding security, safeguarding and public protection.  You will develop and maintain good, professional and pro-active working relationships with CRC, Prison and community agencies, partners and providers, ensuring effective referral pathways are established for service users and Pact is actively promoted.  About you:  To be successful in this role you will be literate and numerate, with excellent written and spoken English, you will be supporting individuals with multiple and complex needs to overcome barriers and the ability to work on one's own initiative.  You will have experience in diary management and prioritising conflicting demands as well as data entry and collation, maintaining records, drafting letters and information gathering.  You will also be results orientated with a ‘can do’ attitude and be enthusiastic in driving the passion to grow Pact’s impact within a challenging funding environment.  We’re looking to appoint someone with experience of supporting individuals with multiple and complex needs to overcome barriers, and therefore have an appreciation of safeguarding, personal safety and professional boundaries. Ideally you will also have interagency work experience (building partnerships, promoting positive relationships between different agencies, and developing new approaches to service delivery).  Ability to travel and attend evening meetings and conferences as appropriate to the needs of the job – use of car will be a requirement of the post.  What Pact Offer:  Pact offers a wide range of benefits including free information, advice and counselling service, childcare vouchers, cycle to work scheme plus many more. You will undergo a thorough induction process have the opportunity to attend training courses to further develop yourself as an effective front line services manager and be welcomed and supported by an enthusiastic team.  How to apply:  If you feel that you meet the requirement addressed in the personal specification, please complete an application form by clicking the `apply now` button.  Other information:  Pact is an equal opportunity employer and welcomes applications from all backgrounds, including those with previous convictions (appointment to post is subject to a risk assessment).  This post is subject to a 6 month probationary period, verification of identity and proven right to work in the UK, satisfactory HMPPS / MoJ Security Vetting, satisfactory employer references covering a minimum of 3 years and a satisfactory enhanced DBS. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.  You may have experience of the following: Senior Support Worker, Family Support, Family Resettlement, Charity, Charities, Third Sector, Service Delivery, Senior Case Worker, NFP, Not for Profit, Community Development, Resettlement Case Worker, etc.  Ref: 88404