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Part Time Travel Agent

Employer
Keeping HR Simple
Location
Cambridge, Cambridgeshire
Salary
£17000 - £19000/annum
Closing date
21 Sep 2019

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Sector
Travel & Tourism
Hours
Part Time
Flexibility
Set hours
Contract Type
Permanent
Part Time Travel Agent (salary £17 - £19,000 Pro Rata DOE plus bonus) is needed to join Cambridgeshire’s fastest growing independent travel agency.
Our client urgently needs a Part Time Travel Agent to join their team in city-centre Cambridge. This is a permanent role and an opportunity for you to share passion for travelling, far-flung places and (often quite literally) the road less travelled. This will be a Travel Designer role, designing trips to make customers’ dreams come true.
You’ll excel in delivering exceptional customer service and provide an amazing holiday booking experience. You will manage travel requirements for our customers across the whole range of holiday options available. You’ll metaphorically go on holiday with our customers, i.e. you’ll be as excited as they are about their forthcoming trip and make sure that you think about every aspect of the experience.
Other key tasks and responsibilities of the successful Part Time Travel Agent are:
* Plan and sell travel, accommodations and other travel services;
* Provide relevant information, brochures and publications to all customers where appropriate in the form of detailed quotations;
* Book package holidays, transportation, make hotel reservations and collect payment/fees for services;
* Organise itinerary materials for clients by printing out information related to plan tickets, hotel booking confirmations or other necessary paperwork and final travel documents;
* Help customers to learn about new destinations, resorts and holiday options by giving details about features, benefits and experiences available to guests;
* Provide advice on visas and passports;
* Attend travel seminars and supplier presentations/fam trips to remain up to date with tourism trends and maintain product knowledge of all destinations.
The successful Part Time Travel Agent must have proven experience as a travel agent in a retail environment, ideally with an in-depth interest in Asia, America, Europe or South America. You must also have the following attributes:
* Be well-travelled with a passion and irrepressible enthusiasm for sharing your experiences and stories
* Demonstrate excellent hospitality skills with the ability to communicate well and quickly establish rapport with potential customers
* Diplomacy and tact accompanied by innovation and energy
* Be warm, inviting and approachable with the confidence to approach and welcome people when they walk in
* Sound judgement with attention to detail
* Resilience to cope with long hours and pressure at peak times
We are a flexible company so would like to talk to anyone who feels they could fit into our team including Travel Agents looking for part time hours, but this is not a temporary role. In return, the Part Time Travel Agent will have the opportunity to share a love for travel while making other people’s dreams come true. If you are interested in this Part Time Travel Agent role and feel you meet the requirements above, please apply today, our client is keen to meet you

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