Contract Owner - Flexible Working Available

Swansea, Swansea (Abertawe)
£29,832 - £32,367
05 Sep 2019
19 Sep 2019
Full Time
Contract Type

About the job Summary

Are you someone who has a natural approach to building successful working relationships to deliver results?
Would you say you have excellent contract management skills?

If so we’d love to hear from you! We’re currently looking for a Contract Owner to join our Information Technology Services (ITS) department at the DVLA.

Job description

This is a fantastic opportunity for a suitable individual to gain further contract and commercial experience by managing high value contracts, whilst learning about DVLA’s technology roadmap and transformation programme.

As Contract Owner you'll be the key point of contact for external suppliers ranging from resellers, vendors to DVLA’s strategic suppliers, working closely and collaboratively with internal finance, commercial and technical departments to achieve the efficient delivery of business objectives.

You will be responsible for arranging and leading regular supplier reviews to discuss improvements and monitor supplier performance. You will encourage innovation from suppliers, exploring new products or services that would benefit the organisation’s productivity as well as prove value for money.

This is a great opportunity for effective communicators who are adept at contract management and want the chance to work with key senior figures both in the department and with external companies which will give you a detailed insight into the supplier landscape within DVLA.


• Managing the day to day running of the supplier contract and monitoring supplier performance, ensuring standards are maintained.

• Developing a sound working relationship with the Supplier which fosters innovation and continuous improvement

• Engaging with the Commercial Advisor within the Commercial Directorate Policy & Procurement Team when required.

• Responsible for submitting all appropriate requirements including; purchase requisitions, approvals and technical justifications via the necessary governance for all owned contract renewals and tenders.

• Considering the forward strategy for the business requirement to determine if the existing contract(s) will remain fit for purpose or whether alternative commercial activity is required.

About you

To be successful in this role you will need to be highly organised and disciplined, working diligently & effectively alongside key external & internal stakeholders to achieve objectives ensuring delivery against key measures to ensure value for money. You will have strong decision-making skills and be confident and aware of procurement rules and commercial issues.

You’ll have outstanding relationship management and contract management skills and be enthusiastic in your approach using your initiative to reach out and build your network.

For this role it’s also important to be able to communicate information clearly and concisely and be able to tailor your communication style according to the audience.

About us

At the Driver and Vehicle Licensing Agency (DVLA) our work matters. Impacting the lives of over 45 million people in the UK, we do more than provide driving licenses and number plates.

We’re at the forefront of digital within government, with a focus on moving away from traditional paper based transactions to new IT driven solutions. We aim to provide an excellent digital service to our customers.

We are an exemplar of supporting employee wellbeing! We invest in you, provide opportunities to learn new skills and as a result, give you the confidence to carry out your role. Our commitment to your learning and development guarantees that everyone at DVLA can reach their highest potential.

If you would like to read more about the great opportunities at DVLA Please click the link here


We'll assess you against these behaviours during the selection process:

  • Changing and Improving
  • Delivering at Pace
  • Making Effective Decisions

Technical skills

We'll assess you against these technical skills during the selection process:

  • SFIA Framework - Relationship Management (RLMT)
  • SFIA Framework - Contract Management (ITCM)

Benefits Benefits

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Things you need to know Security

Successful candidates must pass a disclosure and barring security check.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Experience and Technical skills.

The sift is due to take place 19th Sept 2019.

Interviews will be held week commencing 30th Sept 2019.

Interview location to be confirmed.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

How to Apply

For your CV and personal statement, please provide detailed evidence of how you meet the requirements of the role using the job profile and job advert as a guide for your response.

Please note that any part of the Job Profile could be tested at sift/interview.

If invited to interview, this may consist of a range of question types. These could include questions around behaviours and how you would respond in any situation as well as specific examples of things you have done.

The selection process will be designed specifically for the role. As a result, your assessment could include:
• an interview
• an interview with one or more exercises
• a full day of activities including interactive, written and timed exercises

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. For further information on Success Profiles please click here

Your interview may consist of a range of question types. These may include questions about:

• what energises and motivates you
• how you would manage situations relevant to the role
• your previous experience
• your professional skills and knowledge

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.

Further Information
We have adopted anonymised recruitment. This means that your name, date of birth and other personal details will not be seen by the sift panel.

We may hold a merit list for up to twelve months. During this time, if a similar role is identified and you have been placed on the merit list you may be considered for the post. Within the merit list period, your application form and selection information may be shared across the department and its agencies.

Please see attached candidate notes for further information about our recruitment process.

If successful and transferring from another Government Department a criminal record check maybe carried out.

New entrants are expected to join on the minimum of the pay band.

Reasonable adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs

• Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact

Government Recruitment Services via email:

If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission:

Click here to visit Civil Service Commission

Childcare Vouchers

Any move to the Department for Transport (DfT) will mean you will no longer be able to carry on claiming childcare vouchers.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.