Sales Advisor - 30hrs or 37.5hrs shifts available
- Employer
- JLD Recruitment Ltd
- Location
- Bellshill, North Lanarkshire
- Salary
- £8.54/hour performance/target related bonuses
- Closing date
- 14 Oct 2019
View more
- Sector
- Hospitality & Catering
- Hours
- Part Time
- Flexibility
- Set hours
- Contract Type
- Temporary
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An exciting Temp to Perm opportunity working in a supportive and intimate team environment where you will have the potential to develop and progress and earn performance related bonuses.
Location: Bellshill
Type: Temporary with a potential of going permanent after 13 weeks (depending on performance)
Salary: £8.54 per hour
Hours: Various part time and full time shifts available, see below:
30 hours: 10:30 - 17:00 1:2 Sundays 30 mins lunch - Day in lieu in following week when working a Sunday - Option for permanent Sundays if preferred
37.5 hours: 09:00-17:00 1:2 Sundays 30 mins lunch - Day in lieu in following week when working a Sunday - Option for permanent Sundays if preferred
Training: 2 weeks Monday - Friday 10:00 - 16:00 and then on to shift pattern
Role Purpose Statement:
• To develop profitable sales growth through existing and prospect customers in accordance with the business development plan
• To meet and exceed sales and quality targets
• To deliver excellent customer service in terms of the
• To assist in the achievement of the department’s targets and objectives ensuring profitable sales growth is met / exceeded.
Key Accountabilities & Responsibilities
• To work with the Telesales Management and contribute towards operational plans that deliver the telesales strategy
• To develop profitable sales growth of the Company range of products/services by meeting/exceeding set sales targets.
• Using effective planning to initiate and accept customer orders by telephone in accordance with established procedures and quality standards.
• Develop sound knowledge of customer's needs, competitor activity and the Company's products/resources.
• Respond to customer complaints/enquiries in accordance with established procedures and
quality standards
• Foster and maintain customer relationships
• Identification of changes to improve both personal performance
• To cooperate in the centres compliance with the Company’s Health and Safety policy
• To comply with all HR procedures, i.e. discipline, recruitment, etc
• To maintain understanding of product range
• To work effectively with other individuals and teams and achieve company objectives
• To plan work load to optimise customer contact
Knowledge, Skills & Experience:
* Previous experience in sales related role working to SLA’s, KPI’s and targets
* Contact centre/corporate clients experience
* Will consider candidates without experience in an office environment i.e. retail if evidence of working to targets and have a strong personality and strong sales aptitude
* Good keyboard skills
* Able to pick up IT systems
Essential:
• PC literate
• Verbal communication skills
• An ability to work in a pressured time critical environment
• Literacy and numerical skills
• Customer facing skills
• An ability to work effectively within team
• Objection handling and questioning
Desirable:
• Food knowledge
• Sales ability
Competencies:
• Customer Focus
• Team Player
• Communicator
• Self motivated
• Time management
Location: Bellshill
Type: Temporary with a potential of going permanent after 13 weeks (depending on performance)
Salary: £8.54 per hour
Hours: Various part time and full time shifts available, see below:
30 hours: 10:30 - 17:00 1:2 Sundays 30 mins lunch - Day in lieu in following week when working a Sunday - Option for permanent Sundays if preferred
37.5 hours: 09:00-17:00 1:2 Sundays 30 mins lunch - Day in lieu in following week when working a Sunday - Option for permanent Sundays if preferred
Training: 2 weeks Monday - Friday 10:00 - 16:00 and then on to shift pattern
Role Purpose Statement:
• To develop profitable sales growth through existing and prospect customers in accordance with the business development plan
• To meet and exceed sales and quality targets
• To deliver excellent customer service in terms of the
• To assist in the achievement of the department’s targets and objectives ensuring profitable sales growth is met / exceeded.
Key Accountabilities & Responsibilities
• To work with the Telesales Management and contribute towards operational plans that deliver the telesales strategy
• To develop profitable sales growth of the Company range of products/services by meeting/exceeding set sales targets.
• Using effective planning to initiate and accept customer orders by telephone in accordance with established procedures and quality standards.
• Develop sound knowledge of customer's needs, competitor activity and the Company's products/resources.
• Respond to customer complaints/enquiries in accordance with established procedures and
quality standards
• Foster and maintain customer relationships
• Identification of changes to improve both personal performance
• To cooperate in the centres compliance with the Company’s Health and Safety policy
• To comply with all HR procedures, i.e. discipline, recruitment, etc
• To maintain understanding of product range
• To work effectively with other individuals and teams and achieve company objectives
• To plan work load to optimise customer contact
Knowledge, Skills & Experience:
* Previous experience in sales related role working to SLA’s, KPI’s and targets
* Contact centre/corporate clients experience
* Will consider candidates without experience in an office environment i.e. retail if evidence of working to targets and have a strong personality and strong sales aptitude
* Good keyboard skills
* Able to pick up IT systems
Essential:
• PC literate
• Verbal communication skills
• An ability to work in a pressured time critical environment
• Literacy and numerical skills
• Customer facing skills
• An ability to work effectively within team
• Objection handling and questioning
Desirable:
• Food knowledge
• Sales ability
Competencies:
• Customer Focus
• Team Player
• Communicator
• Self motivated
• Time management
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