Customer Service Advisor

2 days left

Ascendant Recruitment
Northampton, Northamptonshire
17 Sep 2019
17 Oct 2019
Part Time
Set hours
Contract Type
Customer Service Advisor


Part Time, temp to perm

£8.72 per hour

Monday - Friday

4pm - 8pm

Do you enjoy talking to customers and providing first class customer service?! Our client is looking to add to their friendly and energetic team and have a vacancy for a Customer Service Advisor. You'll provide efficient and professional customer service for this well-established company.

About the role:

Handle incoming telephone calls from clients, ensuring calls are answered promptly and professionally
Dealing with a high volume of inbound and making outbound calls to arrange deliveries
Maintain a regular check on order progress and ensure that clients are kept fully informed of the status of their orders
Update local systems ensuring that full details are maintained of contact with clients and relevant notes of any discussions
Maintain clients service emails and ensure that responses are provided within a timely manner
Provide advice and guidance to clients where there is concern over the suitability of orders
Understanding individual needs of the clients, able to act compassionately, whilst showing empathyAbout you:

You'll have an excellent telephone manner and the ability to remain calm under pressure.
Able to work in a diverse environment with the ability to multi task in a fast paced environment
Problem solver with a positive attitude to work

If this sounds like you, apply today!

Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment businesses. We support job seekers in Administration, Customer Service, Human Resources, & Finance positions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current temporary, contract and permanent positions please visit, like & follow us on Facebook, Twitter and LinkedIn.

Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days.

If this role isn't right for you but you know somebody who would be suitable why not let us know and earn real money? We gift generously for referrals which are successful. Please check out our website for more details and our terms and conditions

If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck

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