Job Specification
019921 Job Title : Learning And Teaching Administrator Company : Durham University Department : N/A Position Type : Administrative Support Grade 4 (19,612 - 21,814 pro rata for part-time posts)
Learning and Teaching Administrator (up to 10 posts)

Following a major review of the professional support in academic departments, Durham University is seeking to recruit a number of Learning and Teaching Administrators to help deliver its ambitious strategy for world-leading education and student experience across all of its departments. Currently the University is recruiting to both full-time and part-time roles in the following Departments:

Chemistry
Business School
Earth Sciences
Geography
Law
MLAC (School of Modern Languages and Cultures)
Music
Philosophy
Psychology
Sociology

The post holder will be responsible for the provision of a professional, efficient administrative service, supporting a wide range of teaching, learning and assessment activities from the point of student enrolment through to graduation. Supporting networks, committees and meetings, to prepare, record and distribute documents and communications, including minutes, if required, they will work independently, taking day to day decisions and using their experience and initiative to decide on appropriate courses of action and resolve problems. They will work flexibly to ensure the team functions effectively in meeting priorities, working in accordance with University and Departmental policies and procedures, demonstrating a commitment to customer service excellence.

The post holder will provide student support including resolving queries and providing information on academic and welfare related issues, making referrals to other staff, teams and services where appropriate, escalating more specialist and complex queries or issues, as required.
Closes midday on : 25-Sep-2019