Health Advisor - NHS 111 Service

• Are you looking for a new, exciting opportunity to be part of a team that makes a difference?
• Are you looking for weekend/evening hours?
• Are you looking for a minimum of 15 hours per week employment?
• Do you have a passion for caring?
• Do you have the ability to build a rapport with people over the telephone?

Our client, a non-profit social enterprise provides quality Primary Healthcare services across the East Midlands is expanding and seeking a number of Health Advisors to join the team. As a non-profit social enterprise, they are committed to high standards, a proactive approach towards patient care and to achieving the delivery of a patient focussed service.

To be considered for the role, you will be required to be a flexible, motivated individual with excellent interpersonal/communication skills. The role will involve taking telephone calls from members of the public with urgent medical needs using agreed protocols. Applicants will be required to work quickly and accurately under pressure, as well as work flexibly Out of Hours. Bank holiday working (including the Christmas and New Year Period) is required for the position. Successful applicants must be proficient in the use of IT with good keyboard skills. A minimum of 4 GCSEs grade C (or equivalent) including English and Maths is essential, as well as experience of working as part of a team.

Please note you will need to complete full NHS Pathways and system training (3 weeks, full time minimum) to enable you to successfully undertake this role.

Pay Rates

• £8.67 - Training period and day time hours
• £9.79 - Weekday evenings and overnights
• £10.83- Weekends

Health Advisors will be required to:

• Work evenings, weekends (Out of Hours Period), including working 3 out of 4 weekends and 6 out of 8 bank holidays.
• Demonstrate previous experience in a care, customer service or call centre environment
• Possess excellent communication skills and telephone manner
• Work quickly and accurately under pressure
• Learn new skills and receive feedback on your performance.

Our client is able to offer:

• Competitive Salary
• Generous holiday entitlement
• Childcare Vouchers
• NHS Pension Scheme
• Westfield Health Scheme
• Advantage of registration with NHS discounts
• Flexible working hours to achieve the right work/life balance
• Being part of a supportive & innovative team with scope for progression

If you are successful you must be available full time for three weeks to complete the required training. A minimum of 2 weeks will also be required either part time or full time for supervised practice.

To be considered for this position, please send your CV to Debbie Huang in the first instance

Connaught Resourcing operates as an Employment Business and an Employment Agency. We are a committed equal opportunities employer who respect and value cultural diversity. Connaught Resourcing will carry out background checks including referencing and where required an Enhanced or Standard DBS Disclosure as part of our recruitment and selection procedures.