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Front Line Collections Agents

Employer
CCA Recruitment Group
Location
Glasgow
Salary
£9.19 - £9.48/hour benefits and development
Closing date
26 Oct 2019

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Sector
Customer Service & Call Centres
Hours
Part Time
Flexibility
Set hours
Contract Type
Permanent
We know it is vital to be part of a business where you will feel valued so if you are looking for an opportunity to develop your career, if you love customer service, or perhaps you just feel it's time for a change, then we would love to hear from you!

Following a very successful period of growth and new business from their client organisations in the UK, (including all the high street banks, as well as credit card providers, utilities and telecoms companies), we are looking to grow their operation in Glasgow over the course with a start date of 15th July.

With part time shifts giving a great work/life balance, an excellent benefits package, incentives and a very competitive salary offering, this client is very quickly becoming a brand recognised for a great colleague experience, offering a not to be missed opportunity.

They are dedicated to your learning and development from initial training, whilst in your role and as you progress up the career ladder. You'll work with a team of inspiring colleagues, be supported by a talented and experienced Team Managers and enjoy endless support. So, don't worry if you don't have previous contact centre experience as they will help you every step of the way to be your absolute best.

In return for your commitment you will receive:

Opportunities to earn an additional reward:
Employee of the Month recognition scheme rewarding with £100 vouchers
Recommend a Friend Scheme - up to £450 if you successfully introduce a friend
32 days holidays (including bank holidays), with incremental increases throughout your tenure
Employee Discount Scheme - discounts at over 100 high street retailers
Childcare Voucher Scheme - to help with that work-life balance
Attractive Pension Scheme
Private Medical Insurance
Opportunities to study for a Modern Apprenticeship Plus much more…

They know that what they do really matters, and everyone's circumstances are different. Each day you will talk to customers across the UK, helping them to create repayment plans they can afford. Taking the time to listen, empathise, question and having a willingness to help solve problems are essential to the outstanding work you will do.

In short, if you want to be part of a team surrounded by other great people in real family atmosphere, be fully supported and encouraged, and paid well for all your efforts then this is the role for you.

Apply now, with your most up to date CV, or get in touch for more information.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

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