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Customer Service Administrator

Employer
Red Recruitment
Location
Cheltenham
Salary
Up to £9.02 per hour
Closing date
29 Oct 2019

View more

Sector
Customer Service & Call Centres
Hours
Part Time
Flexibility
Set hours
Contract Type
Permanent

Are you passionate about customer service? Do you have a background dealing with customers either face to face or over the phone? Do you want a short term contract with a reputable company?

Here at Red we are recruiting for a client that takes pride in offering an unrivalled service to their clients and partners. They have grown by over 300% in the last five years through their unique partnerships with companies like ComparetheMarket, GoCompare and Money Supermarket. For them the growth does not stop there, their vision is to be the number one choice for Life and Health insurance and they're looking for a customer service administrator for a 3 month temporary assignment with the potential for becoming permanent.

Skills required for a Customer service administrator -

  • You'll have previous experience in a fast-paced environment.
  • Strong attention to detail
  • Good ability to prioritise
  • Excellent communication and organisation skills
  • High integrity
  • Proficient PC/ Microsoft Skills
  • First class, professional communicator
  • Professional telephone manner
  • Ability to gather accurate information through open, probing questioning

Principal duties of a Customer service administrator-

  • Providing post sale care to calls passed over by a sales advisor
  • Conducting telephone interviews with clients to run through life and health insurance applications over the phone and submit the information to the relevant insurer
  • Communicating effectively to the rest of the team and management
  • Ensuring records are kept up to date

What we offer you-

  • Competitive hourly rate
  • Free onsite parking
  • Free onsite gym
  • Onsite tennis court and 5-a-side football pitch
  • Subsidised Restaurant
  • Well being programme that includes; hot stone massages, reflexology sessions, medical mot testing, mindfulness training, dietician and nutritionist sessions.
  • Pension scheme
  • Death in Service Life Insurance
  • Subsidised Private Medical Insurance
  • Perk Box - High Street Savings, Discounted Memberships and Freebies.
  • Health Assured - Employee Assistance Programme

Part time - 12hrs per week, Monday - Thursday 5pm - 8pm

Hourly rate: £9.02 per hour

**Please note, this is a 3 month temporary role starting on the 7th of October**

If you are interested then please email your CV to or apply here

Look forward to hearing from you!

Red recruitment (Agency)


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