French, German, Spanish, Russian, Portuguese, Polish and Italian Customer Support Representatives required for our client's vibrant business in the heart of Glasgow. With beautiful views across the city, a modern office space and a great team of colleagues, this role is ideal for a bilingual Customer Service Representative looking to utilize their skills in a fast-paced environment that offers flexible working hours and a great work/life balance. Students looking for hours to work around their studies are also encouraged to apply today!

Full-Time & Part-Time (evenings and weekends) hours are flexible to suit your availability.

Full Training Provided

Glasgow (City Centre)

What you'll be doing;

Ensuring customers queries are answered with the aim of a first-time resolution and ensuring all responses are provided with excellent attention to detail, care and professionalism.
Ensuring queries are responded to within our agreed response times and that all customer communications are dealt with to provide solutions as a priority.
Resolving all technical issues raised by customers, particularly via live chat, by carrying out fault finding analysis and offering appropriate solutions that resolve the customer's issue.What we're looking for

Native-level fluency in English and one of the following languages French, German, Spanish, Russian, Portuguese, Polish or Italian, particularly reading & writing.
Self-motivated and a proactive attitude with the ability to work productively and collaboratively within a multilingual team.

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