Group Contact Centre Agent - Part Time

Salary: £8,500 rising to £9,375 after 4 months' probation.

Hours: 20 or 30 hours a week shifted across 7 days to cover evening/weekends

Location: Chesterfield, Derbyshire

About Our Client

My client is a leading and expanding motor insurance group who are renowned for their staff reward and recognition and are ranked highly in The Times Top 30 Big Companies to work for. The Group are a modern and progressive group of companies incorporating major names in the automotive and insurance industries, who are currently recruiting for their customer service team based in Chesterfield.

The Job Role

Provide a first point of contact for all calls and E-contacts
To deal with a wide range of telephone enquiries, providing advice and recording accurate information
Processing of new claims
Processing credit card payments
You will be multi-skilled across the different products within the group

The Successful Applicant

Excellent level of customer service and communication skills
Ability to demonstrate a calm and professional attitude at all times
Ability to listen, identify and resolve customer issues
Excellent attention to detail
Excellent data inputting skills, literacy and numeracy
Willingness to develop self and new skills

What's on Offer

22 days annual leave plus bank holidays (Pro rata)
5% pension contribution scheme
Healthcare benefits
Life assurance
Fantastic savings across over 250 big name brands including dining, entertainment, days out and much more