UK Ship Register Marketing Assistant - Flexible Working Available

Southampton, Hampshire
08 Oct 2019
23 Oct 2019
Full Time
Contract Type


Spring Place, Southampton. SO15 1EG

About the job

Are you proficient in the use of Microsoft Office packages?

Do you have excellent written and verbal communication skills?

Would you like to develop your knowledge of website content management systems?

If so, then we would encourage you to apply! Job description

The Maritime and Coastguard Agency (MCA) are looking for a Marketing Assistant to provide general administrative and digital support to the UKSR (UK Ship Register) Communications Officer.

You will act as a first point of contact for media telephone enquiries related to UKSR as well as publishing content on the Register's website. This is a great opportunity for someone eager to learn about website content management systems and customer relationship management systems.

This is an exciting time to join the MCA as we go through a period of transformation. This diverse and rewarding role will give you the opportunity be involved in various projects and contribute to the significant work of the Agency.


The role responsibilities include:

• Providing general support to the UKSR and Large Yacht Services Team, supporting the Communications Officer in ensuring the UKSR and Maritime & Coastguard Agency is represented in a professional and positive way
• Acting as the first point of contact for incoming media, advertising and sales calls, logging calls and passing them to the appropriate person for a quick response
• Support with industry exhibitions and events including helping to set up stands on the day
• Assisting with sending email bulletins to keep UKSR audiences aware of success stories, new regulations and changes
• Assisting with the administration of the marketing section of the customer relationship management system (CRM)
• Acting as a content management system (CMS) editor for and providing support for other web editors if needed
• Creating and refreshing pages for the UKSR Branch intranet site, helping to keep internal colleagues informed of progress

About you

We would love to attract a proactive individual who uses their initiative to learn and develop. You will love autonomy in your role and can work with minimum supervision.

You will have excellent IT skills and a demonstrable knowledge in the use of Microsoft Office applications. You will have knowledge of website content management systems and relationship management systems with an eagerness to learn how to use these productively and efficiently.

We are looking for an excellent communicator who can deliver the right messages in a clear and professional manner as you will be the first point of contact for many enquiries. You will be able to tailor your communication style and can do so confidently both orally and in writing.

About us

The Maritime and Coastguard Agency (MCA) implements the government's maritime safety policy in the United Kingdom and works to prevent the loss of life and occurrence of pollution on the coast and at sea.

Safer lives, Safer ships, Cleaner seas.

Our vision is to be the best maritime safety organisation in the world.

Find out what it's like to work at the Maritime and Coastguard Agency

We are part of the Department for Transport (DfT). DfT is a great place to work, and our ‘one team’ approach really makes a difference. We value our staff and that’s why we’re committed to nurturing an inclusive environment across the Department.

You’ll be part of an innovative organisation that invests in all our people, ensuring we have the diverse skills to deliver transport that moves Britain ahead now and into the future.

DfT’s inclusion is recognition of our commitment to make the Department a great place to work through our culture of equality and inclusivity and the great strides we’ve made to raise the number of women in senior positions.


We'll assess you against these behaviours during the selection process:

  • Seeing the Big Picture
  • Changing and Improving
  • Managing a Quality Service
  • Working Together
  • Communicating and Influencing


Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Things you need to know Security

Successful candidates must pass a disclosure and barring security check.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.

When considering your experience, please tailor your Personal Statement to provide evidence of:

• Communication skills – orally and in writing
• Experience of Microsoft Office applications
• Knowledge of website content management systems or an eagerness to learn
• Knowledge of customer relationship management systems or an eagerness to learn

The sift is due to take place 24/10/19.

Interviews/assessments are likely to be held on the 11th and 12th November 2019.

Interview location to be confirmed.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

The selection process will be designed specifically for the role. As a result, your assessment could include:

• an interview with one or more exercises

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. For further information on Success Profiles please click here

Your interview may consist of a range of question types.
These may include questions about:
• what energises and motivates you
• how you would manage situations relevant to the role
• your previous experience
• your professional skills and knowledge

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.

Further Information

We have adopted anonymised recruitment. This means that your name, date of birth and other personal details will not be seen by the sift panel.

We may hold a merit list for up to twelve months. During this time, if a similar role is identified and you have been placed on the merit list you may be considered for the post. Within the merit list period, your application form and selection information may be shared across the department and its agencies.

Operational Delivery Profession (ODP) is the largest and most diverse professional community across the Civil Service. Many of us will have an association with several professional communities or specialisms, ODP applies to all public facing roles / or a role that is primarily aligned to supporting the work of those with public facing roles. All critical to the delivery of UK public services’.

If successful and transferring from another Government Department a criminal record check maybe carried out.

New entrants are expected to join on the minimum of the pay band.

Reasonable adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
Any move to the Department for Transport will mean you will no longer be able to carry on claiming childcare vouchers.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants Job contact : Name :   Deborah Aslin Email :   Recruitment team : Email : Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Click here ( to visit Civil Service Commission

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