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Customer Support Administrator

Employer
EVP Recruitment Ltd
Location
Suffolk
Salary
£18000 - £25000/annum Attractive benefits package
Closing date
17 Nov 2019

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Sector
Customer Service & Call Centres
Hours
Part Time
Flexibility
Set hours
Contract Type
Permanent
A leading company based in the Suffolk area is seeking to appoint a Customer Support Administrator to join their business.
The position will be administration focused, supporting the exsisting team.
Responsibilities of the Administrator will include:
- Answering telephone calls
- Taking initial calls from customers and producing quotations
- Responding to requests for sales and orders
- Following up on customer enquiries
- Working to qulaity standards
- Processing orders
- Delivering excellent levels of customer service, on the telephone
- Computer literate and confident using various IT systems - Excel and Word
- Attention to detail and solution driven
- Generating invoices and company correspondence
- Dealing with supplier invoices
Candidates should have a strong customer service background, excellent communication skills and be well presented.
Applicants should be confident communicating in a customer focused environment and possess good organisation and administration skills.
This is a great opportunity to join an established team as part of a highly successful organisation. The role is full time, permanent and offers an attractive salary based on experience within in a similar role. However the key to this role is finding the right individual so if you have a background in customer service within a fast paced business and feel this is the role for you - please do apply. The client will also consider someone who wants to work flexitime or maybe even part time for the right candidate.
Full product training will be given

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