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Training Centre Administrator - Flexible Working Available

Employer
QA
Location
Cheltenham, Gloucestershire
Salary
Competitive financial package plus benefits
Closing date
30 Nov 2019

Job Details

Training Centre Administrator

* Open to flexible working options

What is the role?

You will deliver a reception and administration service for the Centre and to provide support for all events and meetings ensuring that quality standards are consistently maintained..

  • To ensure that all work is performed to a high standard.
  • To respond to incoming telephone calls in a timely and professional manner and the meeting and greeting of all visitors to site.
  • Responsible for day-to-day administration and facilities tasks within the Centre ensuring that a quality focus is reflected in the customer’s experience at all times.
  • To provide a helpdesk service for staff and visitors ensuring requirements are fully accommodated and an exemplary level of customer service is consistently achieved.
  • Responsible for ensuring that the Centre facilities are clean, presentable and well maintained (working with external suppliers, Facilities Team and Training Centre Manager).
  • To understand QA’s Health & Safety policy ensuring that all visitors and staff are provided with relevant Health & Safety procedural documents upon arrival.

Financial package and benefits 

We are offering a competitive base salary (dependant on experience), Private Pension as well as 25 days holiday, 2 days paid Charity work each year for a charity of your choice (which we actively encourage), 3 days of additional training which does not need to be relevant to your role from our very own course selection (1,200 to be precise), and cycle to work scheme.

What do we do?

QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders.  Headquarters in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions- QA Learning, QA Apprenticeships, QA Consulting and QA Higher Education- all of which deliver innovative and cutting edge skills solutions to UK organisations.

Must haves (We do need the following):

  • Excellent communication skills.
  • Good organisational and planning skills.
  • Excellent literacy and numerical skills.
  • A team player.
  • Ability to work methodically and accurately.
  • Flexible and adaptable to change.

If you’ve read the above, feel we are the company for you. Then apply to us today. Speak soon…

Company

Established in 1985, our business has evolved into an all-encompassing organisation with Education at the heart of all we do.

Since the early years, we have diversified our client offering to become the UK’s number one Training provider and added another three award winning strings to our bow in Consulting, Higher Education and Apprenticeships.

We are proud to transform the performance of individuals and businesses through learning. Whether we’re supporting Trainee and Apprenticeship careers, working with our University partners to deliver quality Undergraduate and Masters Degrees, training professionals in cutting edge courses or working with our clients to consult and deliver against their business needs; what drives us to deliver the very best for our clients is underpinned by our values of commitment, service excellence and integrity.

Our teams of learning professionals are amongst the best in the world, each with extensive experience and a proven track record of delivering the skills that transform performance and ensure lasting benefits. And we don’t stop there. Everyone who joins us can take advantage of the training we offer to support their own career development by dedicating two days a year to their own learning.

Education, careers and business’ need to fill skills gaps to compete in an exciting ever-changing world is evolving - and nothing we do can work without a strong, diverse workforce behind us every step of the way. Our culture is our people. We are in a unique position to make a difference to the world of education, and we want you to be a part of our journey.

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