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Receptionist

Employer
Active Staff
Location
Andover, Hampshire
Salary
£8.50/hour
Closing date
9 Dec 2019

View more

Sector
Administration, Secretarial & PA
Hours
Part Time
Flexibility
Set hours
Contract Type
Permanent
Receptionist

St Mary Bourne / Whitchurch

Monday to Friday (various P/T shifts)

£8.50 per hour

Our client is a friendly rural GP practice and is looking for an efficient receptionist/administrator to provide reception services to patients and visitors to the practice.

You will have experience in administration or working with the public on reception, ideally in a GP or healthcare setting but not essential, but you must have good communication skills and be committed to great customer service.

Main Duties

* Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.

* Deal with all general enquiries, explain procedures and make new and follow-up appointments and contact patients if their appointment changes.

* Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.

* Open and scan post and ensure it is electronically distributed correctly.

* Prepare outgoing post.

* Contact patients in the event of any changes to their booking or a clinic.

* Book transport and ambulances when required.

* Ensure that all new patients are registered onto the computer system promptly and accurately and make up files where required.

* Explain practice arrangements and formal requirements to new and temporary patients and ensure procedures are followed.

The successful candidate will have the following:

* Have excellent organisational skills

* The ability to prioritise workloads and work under pressure

* Be pro-active and have a positive attitude.

* Good IT skills are essential

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