About the job Summary

About the Role:

Business Analysis a key role in the Digital Directorate’s Customer Request process. It directly supports customers in exploring the opportunities they wish to exploit or in resolving problems they are experiencing. A business analyst is required from the initial evidence-based assessments all the way to delivery through either development or purchase and configuration. You will be resourcing, co-coordinating and overseeing business analysis activities across a number of customer requests. You will be expected to manage the expectations of senior stakeholders for projects and programmes across a varied landscape of needs and deliverables.

About the Team:

Although we are a relatively newly formed team, we are increasingly expanding across a number of grades, supplemented by temporary contracted resource. There is a mixture of levels of experience in the team, so there is a need to support individuals in their learning and growth, as well as driving and leading the way the team works and evolves. There is the potential to line manage and develop more junior members. The team is located in the heart of the Digital Directorate at the Victoria Street site.

Job description

Essential Capabilities:

Business Analysis:

The ability to investigate, analyse, visualise, articulate and solve complex problems and concepts and make disciplined decisions based on available information. Such skills include: applying thinking, gathering and analysing information using comprehensive tools and techniques, using data to formulate both short term day-to-day and longer term strategic plans, and identifying and analysing options to assess feasibility and operational impact. Ensures that the business solution aligns with the vision, mission, objectives, strategy and the business and user needs and can identify and recognise a viable solution or control.

User Focus:

Understands users and can identify who they are and what their needs are based on evidence. Able to translate user stories and propose design approaches or services to meet these needs and engages in meaningful interactions and relationships with users. Puts users first and can manage competing priorities.

Requirements Definition and Management:

Identifies, defines and manages the objectives of a business. Must be able to specify requirements from both a business and user perspective to enable agreed changes to be implemented effectively.

Stakeholder Relationship and Management:

Identifies, analyses, manages and monitors relationships with and between stakeholders. Able to communicate with stakeholders clearly and regularly, clarifying mutual needs and commitments through consultation and consideration of impacts whilst focusing on user needs. For example, managing customer and supplier relationships, ensuring that recommendations deliver maximum benefit and facilitating workshops with stakeholders.

Business Modelling:

Able to represent real world situations to aid the communication and understanding of different scenarios (existing, conceptual or proposed). Mainly focuses on the representation of organisational processes, roles and data models and whether they can be used to represent subjects at various levels of detail or complexity.

Business Improvement Process:

Identifies and explores opportunities for service and business improvement. Drives the analysis, identification, prioritisation and implementation of improvements and efficiencies, thereby ensuring that the organisation derives maximum value from services. This includes, but is not linked to, recognising the potential for automation of processes, determining costs and benefits of new approaches and managing change or assisting implementation where needed.

Agile Working:

Is aware of and understands agile methodology and how to apply the agile mindset to all aspects of their work. Has the ability to work in a fast paced, evolving environment and utilises an iterative method and flexible approach to enable rapid delivery. Unafraid to take risks, willing to learn from mistakes and appreciates the importance of agile project delivery for digital projects in government. Able to ensure the team has a situational awareness of what each other is working on and how this relates to practical government objectives and user needs.

Desirable Capabilities:

Enterprise and Business Architecture:

Maintains and constantly iterates the structures which make up a business enterprise or architecture. Embodies the methods which prescribe an organisation’s future state and must also allow for change. Assesses current capabilities, identifies and interprets business objectives, strategy and inter-relationships including those with people, data, processes to create an operating model. Develops this process helping to define any constraints or guiding principles needed to allow for governance and evolution in order to allow for an achievable transition to the new state.

Method and Tools:

Uses the most appropriate methods and tools, ensuring these are adopted and used to plan, develop, test, manage and maintain a system effectively throughout an organisation.
 

Responsibilities

Key Responsibilities:

As a Senior Business Analyst, you will be a trusted advisor to the business. You will provide independent and unbiased critical analysis ensuring outcomes and deliverables align with the business strategy, service vision and business architecture. You will be accountable for the quality, coverage and management of requirements across programmes and projects. You will identify, quantify, plan and control business analysis activity across both major change programmes and projects. You will have the confidence and skills to influence and negotiate with senior stakeholders within the Department and across Government. You will be heavily involved in developing and embedding a high performing Business Analysis function within BEIS by developing, mentoring and creating structures and processes to embed new ways of working.

Contact point for applicants

If you wish to discuss the role further please contact Gary Wheatland - [email protected]

Behaviours

We'll assess you against these behaviours during the selection process:

• Changing and Improving
• Communicating and Influencing
• Managing a Quality Service
• Making Effective Decisions

Benefits Benefits

BEIS offers a competitive mix of benefits including:

A culture of flexible working, such as job sharing, homeworking and compressed hours.
Automatic enrolment into the Civil Service Pension Scheme.
A minimum of 25 days of paid annual leave, increasing by 1 day per year up to a maximum of 30.
An extensive range of learning & professional development opportunities, which all staff are actively encouraged to pursue.
Access to a range of retail, travel and lifestyle employee discounts.

Things you need to know Security

Successful candidates must pass a disclosure and barring security check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Ability and Experience.

As part of the application process you will be asked to complete a CV and statement of suitability. Further details around what this will entail are listed on the application form.

Please use your statement of suitability to explain how you meet the essential criteria in the personal specification. Consider your personal skills, qualities and experience to provide evidence.

After submission of your application you will be invited to complete two online tests (Verbal Reasoning, Numerical Reasoning). You must be successful at each stage to progress to the next test. Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 4th December 2019.

Sift/interview dates and location

Sift to take place: 6th December 2019
Week of Interviews: 16th December 2019
Interview Location: 1 Victoria Street London

Applications will be sifted on CV and Personal Statements.

The interview will consist of behaviour questions.

Interviewees will be asked to deliver a presentation; further details will be provided nearer the time.

Other Information

If successful and transferring from another Government Department a criminal record check maybe carried out.

A reserve list may be held for up to 12 months from which further appointments can be made.

Any move to the BEIS will mean you will no longer be able to carry on claiming childcare vouchers.

BEIS does not normally offer full home working (i.e. working at home); but we do offer a variety of flexible working options (including occasionally working from home).

New entrants are expected to join on the minimum of the pay band.

Please note that BEIS does not hold a licence to sponsor visa applications.

This post requires additional clearance and candidates should be willing to obtain security clearance to Security Check (SC) once in post, if not already held.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you

Reasonable adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs

• Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you have a hearing impairment, a Language Service Professional

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstance some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.