Part-time GP Receptionist
- Employer
- Interaction Recruitment
- Location
- Northampton
- Salary
- £8.50 - £8.75/hour
- Closing date
- 23 Dec 2019
View more
- Sector
- Customer Service & Call Centres
- Hours
- Part Time
- Flexibility
- Set hours
- Contract Type
- Temporary
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This post is part of a team at the reception desk. The nature of the job requires a degree of flexibility at all times but the main duties may be described as follows:
Telephone Duties
· Answer telephone and deal with as appropriate
· Requests for visits - on a rota
· Deal with general enquires
· Deaths/hospital admissions - enter in book, inform doctors
· Log messages to GPs and other staff
Reception
· Receive and direct patients
· Allocate appointments using computerised system
· Print lists for surgeries as appropriate
· File and check correspondence for archiving
· Rearrange appointments for surgeries when changes occur
· Clear up/tidy GP rooms and restock when necessary
· Deal with other queries at reception desk to best of ability or refer to Reception Supervisor
· Co-operate with system changes
· Take messages for clinicians following practice procedures
· Chaperone for patient examinations when necessary
· Process payment of fees for relevant services
General Duties
· Attendance at weekly training meetings.
· Attendance at Protected Learning Time sessions where possible/appropriate.
· Any other tasks which may from time to time be assigned.
· Provide cover for other staff during their absence (due to hols/sickness).
· Liaise with Reception Supervisor concerning potential problems and to promote smooth running of practice.
· Adhere to practice policy on health and safety and endeavour to maintain a high standard of tidiness and safety throughout the building.
· Maintain the highest standards of confidentiality at all times.
· Promote a helpful and cheerful approach to all whilst conforming to standard practice policies wherever possible.
· Adhere to practice policy for opening and closing of surgery
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