Corporate Administration Officer - Flexible Working Available

London (Central), London (Greater)
29 Nov 2019
09 Dec 2019
Contract Type



About the job

Do you have excellent interpersonal skills with the ability to adapt your communication style to suit your audience?

Are you an ambitious person who loves to exceed their goals?

If so, this is your opportunity to join the Transport Security Co-ordination and Operational Response team here at the Department for Transport (DfT).

The Department for Transport is a critical component of the UK's national security system. When significant incidents happen here and overseas, transport is either affected or is a major part of the response. Our transport security and resilience work significantly contributes to the UK's economy, prosperity and our international position.

Job description

As the Corporate Administrator, you will play a critical part in ensuring the DfT response team have effective administrative support to enable and improve duty response capability. You’ll provide critical support across all aspects of the divisions work, covering counter terrorism, civil contingencies and EU Exit.

This is a fantastic opportunity for an enthusiastic individual seeking a new challenge. This will give you great exposure and broaden your scope for self-development and to enhance your professional skills.

Transport Security, Resilience and Response (TSRR) leads on national security matters, ranging from counter terrorism and cyber security to planning for and responding to natural hazards or civil contingencies. We deliver expertise to support security and resilience policy teams whilst also providing the department's 24/7 response for all security or civil contingency incidents. The team works with security and intelligence partners from across government to mitigate risk to the UK’s transport sector.

The Directorate is a major player in delivering both the Government's counter-terrorism strategy (CONTEST), and the department’s aim of a transport system that works for everyone and balances the needs of society, the environment and the economy. A key factor in that aim is to deliver a safe and secure travelling environment.

Transport Security Operations Centre (TSOC)

The DfT’s Transport Security Operations Centre (TSOC) is the central team within DfT and has a key role in preparing for, and responding to, incidents and emergencies – both security and civil contingencies related. The team is responsible for developing and maintaining crisis response processes and facilities, co-ordinating the departmental operational response to incidents and oversight of the Department’s involvement in the cross-Government exercise programme.

As the Corporate Administrator within TSOC, you will play a critical part in ensuring the DfT response team have effective administrative support to enable and improve duty response capability. The post holder will provide critical support across all aspects of the divisions work, covering counter terrorism, civil contingencies and EU Exit.

Additionally, TSOC plays a crucial role in the Department’s emergency response mechanisms. You therefore may be required to participate in the Department’s response to a security or civil contingencies incident. This may include out of hours working on occasion but we make every effort to allow for your personal circumstances.

Transport Security, Response and Resilience invests significantly in training and developing staff to prepare them not just for an interesting and challenging job, but also for a rewarding career in the Government security profession. Our expectation is that our staff will remain in post for at least two years.

Specialist features of the role

As a department we are actively seeking applicants from the widest possible talent pool. Applications from staff working full-time, compressed hours or job-share are encouraged. We will take a flexible and positive attitude to how you’d get the job done. Please talk to us about how we can shape the role to work for the business and for you.

We can also offer you;
• Access to learning and development tailored to your role and your career aspirations
• A working environment that truly supports a range of flexible working options
• A working culture which encourages inclusion and diversity
• Opportunities to develop innovative solutions, take ownership of projects and develop leadership skills, while working in a fast pace environment
• Insight and knowledge of national security


In the role you’ll provide professional office administrative support across a range of tasks including management of Deputy Directors diaries and general corporate support.

Your responsibilities will include:
• Developing and maintaining administrative systems to ensure efficient management of general/specific work assignments/projects
• Prioritising work and managing time effectively, balancing conflicting priorities where necessary, ensuring all tasks are completed to a high standard within the specified deadlines. To promptly identify potential problems and present suggested solutions to line manager
• Effective diary management, horizon scanning to anticipate workloads, remaining aware of changing priorities to ensure the right balance between activities to enable the senior leaders time to carry out the full range of their duties
• Providing a professional service to both internal and external contacts ensuring that information and advice is given in an organised and professional manner
• Creating and maintaining electronic filing systems, databases and distribution lists

About you
Your fresh approach along with your excellent organisational skills make you the ideal candidate for this unique role. You will be autonomous in your work and goal oriented. You will thrive in a vibrant environment, dealing with a varied workload and welcome autonomy to your role.

As a strong communicator, you will confidently deliver messages in a clear and concise manner across all levels, both verbally and in writing, applying a tailored approach to your audience.

For this role, it’s essential that you can handle multiple tasks concurrently and deliver them to an exceptional standard. You’ll be someone who responds well to high-pressure environments and be confident securing input from others when necessary. Excellent organisation skills are pivotal with the ability to prioritise workloads using your own initiative. You can work at pace and are flexible adapting to fluctuating daily demands.

About us

We are part of the Department for Transport (DfT). DfT is a great place to work, and our ‘one team’ approach really makes a difference. We value our staff and that’s why we’re committed to nurturing an inclusive environment across the Department.

You’ll be part of an innovative organisation that invests in all our people, ensuring we have the diverse skills to deliver transport that moves Britain ahead now and into the future.

Find out more about what it's like working at the Department for Transport.


We'll assess you against these behaviours during the selection process:

  • Managing a Quality Service
  • Working Together
  • Delivering at Pace
  • Making Effective Decisions


Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Things you need to know

Successful candidates must pass a disclosure and barring security check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Ability and Experience.

The sift is due to take place on or around 10th December

Interviews/assessments are likely to be held during the month of January

Interview location to be confirmed.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

After submission of your application you will be invited to complete a (Verbal Reasoning test). Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is Midnight on 9th December please note you will need to complete the second part of your application after the test so make sure you leave enough time. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for each test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.

The selection process will be designed specifically for the role. As a result, your assessment could include:
• an interview with one or more exercises

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. For further information on Success Profiles please click here

Your interview may consist of a range of question types. These may include questions about:
• what energises and motivates you
• how you would manage situations relevant to the role
• your previous experience
• your professional skills and knowledge

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.

Further Information

We have adopted anonymised recruitment. This means that your name, date of birth and other personal details will not be seen by the sift panel.

We may hold a merit list for up to twelve months. During this time, if a similar role is identified and you have been placed on the merit list you may be considered for the post. Within the merit list period, your application form and selection information may be shared across the department and its agencies.

If successful and transferring from another Government Department a criminal record check maybe carried out.

New entrants are expected to join on the minimum of the pay band.

Reasonable adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Any move to the Department For Transport will mean you will no longer be able to carry on claiming childcare vouchers.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants Job contact : Name :   Simman Lerew Email :   Recruitment team : Email : Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact the Government Recruitment Services via email: If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission -

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