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Weekend Travel Sales (Homeworking) - Part Time

Employer
PetsPyjamas Ltd
Location
Homeworking
Salary
£10.25 per hour + commission.
Closing date
2 Jan 2020

Job Details

Hours: Part-time, Saturday and Sunday, 11.30 - 20.00

Salary: £10.25 per hour + commission.

Reporting to: Travel Sales Manager

Location: Warehouse offices in Shoreditch, London EC2

Rapidly growing PetsPyjamas is the number 1 for dog-friendly travel in the UK and Europe championing the trend for dog-friendly travel.  Launched by the founders of toptable.com, who are themselves passionate dog owners, PetsPyjamas sends people and pets to over 2000 dog-welcoming hotels, hound-friendly hideaways, cottages and B&Bs. Our unique Pet Concierge Team provide a personalised experience to our ever increasing pack of dog-loving travellers and our mission is to encourage every property to provide as warm a welcome to our four legged friends as they do to us!

Our dog-friendly HQ is a converted warehouse in the heart of Old Street, housing a vibrant entrepreneurial team who are dedicated to driving the brand forward. With a growing workforce of 35+ we are at a pivotal breakthrough moment for the business, with huge expansion and growth plans for 2019 and beyond.  Being part of the PetsPyjamas pack offers the opportunity for enriched personal development, rapid career progression, all whilst working in an exciting, engaged and energetic environment - with the added bonus of your four legged friend working by your side.

We are currently on the lookout for a talented, proactive and forward thinking Travel Sales Executive to join the Travel Sales Team and help us continue to delight our customers over the weekendThis is a great opportunity for someone who has the desire to work at home on reduced hours.

Responsibilities:

  • Liaise with clients and our venues via email, telephone and livechat.
  • Manage a high volume of inbound sales enquiries and ensuring initial contact has been made adhering to the companies SLA’s
  • Using initiative to up-sell and cross-sell other products to the customer.
  • Maintaining a high level of product knowledge at all times.
  • Consistently working to achieve individual and team targets/KPI’s.
  • Using effective communication to recognise customer needs.
  • Building and maintaining long standing B2C and B2B relationships.
  • Sharing knowledge, findings, patterns and hotel information with the wider sales team.
  • Emailing customers accurate quotations, including payment links.
  • Ensure constant communication with the wider sales team, including a daily handover.

Experience and skills required:

  • Minimum of 2 years experience in a similar role.
  • Ideally have experience of working remotely in a similar role.
  • Strong knowledge of UK geography
  • Ability to self-motivate to ensure consistency and reguarly hit targets
  • Flawless interpersonal skills, both via the phone and written.
  • Exceptional written and spoken English
  • Extremely organised with a meticulous eye for detail and successfully able to multitask.
  • Comfortable working independently with a pro-active, intuitive approach understanding when to collaborate.
  • KPI/Target driven with experience of working to tight deadlines in a fast-paced role.
  • Reliable and trustworthy, you will be a key member of a dedicated team.
  • Deep understanding of our customer.
  • Must provide your own telephone, computer & broadband connection.

The PetsPyjamas Pack:

Being part of the PetsPyjamas Pack is being part of a energised and enthusiastic team!  It’s being flexible in your proactive approach, being able to work collaboratively whilst thriving on independence.  You’ll need to be agile, open to change, hands-on and ultimately love our brand!

If you could you could be the paw-fect fit for our team then send across your cv alongside a snappy statement to [email protected].

Company

PetsPyjamas.com is the number one, award-winning pet lifestyle destination, conceived and launched by the founders of toptable.com who are also passionate pet owners. We are leading the exploding trend around pets as true family members and growth has been rapid since launch in 2012.

Our ambitious, innovative, lifestyle led approach has enabled us to build significant scale with a rapidly growing, quality audience and ‘fanbase’ - totally customer led - propelling us to number one position in dedicated dog-friendly travel making reservations at 2000+ pet welcoming hotels, cottages, B&B’s.
Our accessories marketplace is also popular featuring over 5000 items for all breeds/all budgets.

Being part of the PetsPyjamas team means the opportunity for rapid career progression, personal development and working in an exciting, engaging work environment at our gorgeous, dog-friendly Shoreditch warehouse.

The people we love and who love us:

  • Have a hands-on approach and are fast learners who love thinking on their feet
  • Are flexible in approach and always go the extra mile
  • Thrive on independence but adore collaboration
  • Have tons of energy, enthusiasm and a ‘can do’ attitude – we break down walls!
  • Love our brand and what pets bring to the world!

PetsPyjamas Perks:

  • A truly exciting environment where you have an opportunity to make your mark
  • Opportunities to develop and grow and be mentored by some of the best in the business
  • Cool work space, great Shoreditch location
  • One flexi-hour per week, come in early or late
  • Bring your dog to work!
  • Fresh Fruit deliveries
  • Lots of team social including Prosecco Fridays
Company info
Website

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