Housing Assistant

The aim of the housing needs team is to ensure that people in housing need have access to the housing and support necessary to meet their requirements.

Housing Assistant Responsibilities:

The Housing Assistant will play an active role in meeting these aims, and in the provision of an efficient housing service by answering basic telephone enquiries and dealing with routine correspondence, assisting in processing housing register applications and maintaining both Council’s housing register and by developing and maintaining good working relationships with colleagues across the team, across the District Councils and with external and partner agencies as appropriate.

Housing Assistant Requirements:

We are looking for someone with an enthusiastic and positive attitude, a commitment to customer care, who can deal calmly and sympathetically with customers who may be angry or distressed and has the ability to cope with a busy and sometimes stressful workload.

About South Oxfordshire District Council:

South Oxfordshire District Council and Vale of White Horse District Council are forward thinking local authorities, based in one of the most attractive areas of the country.

Location: Milton Park, Oxfordshire

Job type: Part Time, Fixed Term Contract to end of March 2021, 18.5 hours, Monday and Tuesday all day, Wednesday morning

Salary: £21,725 (£10,862.50 pro-rata)

Benefits: A basic 24 days annual leave per annum, rising to 29 days after five years. (Pro-rata for employees who work part-time). You also have all the bank holidays to look forward to and time off between Christmas and New Year. Flexible working and annualised hours – a flexible approach to work that our employees love! A career average pension scheme; No car park costs as there is ample free parking; The opportunity to purchase a bike through Cyclescheme. Various schemes to keep you healthy, including reduced gym membership and workplace exercise classes. We give you two days per year to volunteer within the local community.

Date for interview: Wednesday 18th December 2019

You may have experience of the following: Housing Officer, Customer Service Advisor, Social Housing, Community Development, Vulnerable People, Supported Housing, Service Delivery, Housing Management, Supported Living, Sheltered Housing, Housing Assistant etc.

Ref: 90674