Helpline Agent - Part-Time

Our well-established client based in Northampton are currently seeking a part-time Helpline Agent to join their growing organisation. This is a fantastic opportunity for anyone from a healthcare background to provide product advice to clients on a national basis, ensuring the highest standards of service are delivered at all times.

Duties Include:

Handling incoming telephone calls from new and existing clients with enquiries relating to a bespoke product range
Using your healthcare background to provide suitable advice and guidance on the suitability of products depending on each individuals needs
Liaising with various internal departments to ensure the smooth day to day running of the operation
Accurately process sample requests as and when required
Occasionally supporting the samples and warehouse team with picking and packing during busy periods (no heavy lifting)Skills & Experience Required:

Previously experience working as a Healthcare Assistant, Nurse or medical professional within the Urology sector
Excellent written and verbal communication skills
Ability to work well in a stand-alone role
Good time management skills
Accurate administration and filing skills
Ability to work well in a fast paced environment
Self-sufficientAdditional Information:

Working Hours: 10:00 - 14:30 - Monday-Friday
Temp- Perm
Pension Scheme
Regular team building and celebration events including; Summer BBQ, Christmas party and quarterly events
Friendly working environmentACS Recruitment are a recruitment business working on behalf of our client. We offer a number of perks for our staff including high street discounts plus much more.

If you know anyone else interested, we offer a £25 referral scheme for everyone recommended to us