Recruiting Full/Part Time Support Workers and a Part Time Waking Night Support Worker to join our Young People Service in Hounslow!

Hounslow Young People's Service is a supported accommodation service for young people and young parents aged 16-25. Across our 6 sites we provide a high level of support to 57 vulnerable young people and 19 teen parents with a variety of complex support needs and backgrounds including; looked after children, unaccompanied asylum seeking children, care leavers and children in need.

The aim of the service is to empower young people to move towards independent living, supporting their successful transition from childhood, laying the foundations for healthy, ambitious and safe adult lives with minimal ongoing support. Support is delivered in partnership with a number of stakeholders and partners in the community such as mental health services, substance misuses agencies, housing teams, police and social services.

We are currently recruiting the following roles:

Full Time Support Workers - £22,000 per annum, 40 hours per week, permanent positions

Part Time Support Worker - £11,000 per annum, 20 hours per week, 6 month fixed term contract

Part Time Waking Night Support Worker - £16,500 per annum, 30 hours per week, permanent position

We offer 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

These roles require working on a rota basis encompassing a mix of shifts between 7:45am and 10pm including working weekends.

Please clearly state in your supporting statement which role/roles you are interested in.

Job Overview:

As a Support Worker in a dynamic team you will create and work in line with person centred risk assessments and support plans with young persons to provide comprehensive support packages. Partnership working is the heart of supporting our young people and Support Workers are required to build and maintain those relationships to coordinate the young person's support.

Support Workers will be able to be creatively engage young people in order to minimise risks and increase their independence. You will develop and use knowledge of the welfare system to support young people. They will be able to provide excellent information, advice and guidance to improve the independent living skills of young people. They will be able to carry out all necessary health and safety actions including light cleaning tasks and work within policies and procedures. Furthermore they will actively seek out ways to work with partners to improve the experience of young people in the projects.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

For more information or to apply please visit our website