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Dental Receptionist - Full or Part Time

Employer
BUPA UK
Location
London
Salary
£20000 - £222000 per annum + excellent benefits
Closing date
11 Jan 2020

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Sector
Administration, Secretarial & PA
Hours
Part Time
Flexibility
Set hours
Contract Type
Permanent
Dental Administrator/Receptionist London Permanent Full or Part Time Salary - Negotiable based on experience



A bit about us

We're a leading health insurer and healthcare provider, with care homes, health centres, dental practices and a hospital. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.


We believe in quality, affordable and accessible healthcare for all. If you share our purpose of helping people live longer, healthier, happier lives, then look no further, Bupa could be the perfect match.

What you'll be doing

You'll ensure that customers and visitors have the necessary information prior to their visit to the centre and to offer an outstanding customer service to all attending the centre. You'll be responsible for co-ordinating the flow of customers through the department, ensuring front of house security and Health and Safety. In addition to this you will also be
Pre- authorising treatments therefore a MSA background is essential



What's a typical day?

  • Full reception duties, arriving/and cancelling customers on instant booking system, checking customers details are correct, handing out required paperwork for appointments, end of day duties, printing daysheets, banking process, sorting results sheets, packing and sending samples, drug screen lists and filing.
  • Assisting health care colleagues team with any queries and ensuring that the customer notes are available prior to the commencement of their appointment
  • Monitoring levels of stock and stationery and maintaining an accurate filling system
  • Offering outstanding face to face customer service
  • Liaising with clinical colleagues to ensure a smooth and professional handover of client
  • Handling formal customer complaints in a timely and empathetic manner
  • Maintaining client confidentiality at all times
  • General administration


Who we're looking for?

  • Previous experience within a dental environment
  • Exceptional front of house customer service and reception skills
  • Good administration skills
  • Keen eye for detail
  • Comprehensive IT Skills
  • Strong interpersonal and communication skills
  • GCSEs or equivalent

What's it like to work here?

Whether you've found your feet or are discovering a new path. Welcome to a place that celebrates you. This isn't where you've been. This is where you're going. This is what we have belief in.

Bupa is committed to making sure that every applicant is assessed solely on the basis of personal merit and qualifications, regardless of gender, sexual orientation, pregnancy or maternity, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

If you'd like to learn more, please visit www.bupa.com


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