Customer Service Advisor

Recruiter
GB Sales & Services
Location
Cheltenham
Salary
£22k per year
Posted
14 Dec 2019
Closes
13 Jan 2020
Hours
Part Time
Flexibility
Set hours
Contract Type
Permanent

Customer Service Advisor

£22,000

Cheltenham

Are you looking to forge a career in a progressive organisation who provide excellent advice on qualifications and skills? As a Customer Service Advisor, you’ll develop specialist knowledge and support people who are looking to fulfil their academic ambitions. The successful Customer Service Advisor will be working in a busy and fast paced environment, so you must offer a friendly and helpful service with outstanding communication skills.

The Customer Service Advisor must be fluent in English, Chinese and another Eastern European language (Romanian preferred).

Full and part-time hours considered.

Responsibilities:

  • Develop knowledge of overseas qualifications
  • Assist in the international qualification’s recognition and comparison process
  • Maintain a professional and supportive enquiry service
  • Conduct a range of administrative tasks
  • Assist in the delivery of training

Skills/ Experience:

  • Educated to degree level at a UK based University
  • Fluent English and either Chinese or any Eastern European language
  • A good team player with strong written and verbal communication skills
  • An efficient worker who can organise their time to meet deadlines
  • Adept at producing quality written documents with excellent attention to detail
  • Confident when dealing with enquiries and able to make decisions
  • Highly organised

If you require any further information please contact Lea Williams on

GB Sales is your specialist in Sales and Customer Service recruitment. We hire across a vast range of roles including Account Management, Sales Administration, Customer Service, Sales, Buying and Merchandising.

Based off the M5 between Cheltenham and Gloucester, we manage sales jobs in Gloucestershire and the Southwest including Bristol, Swindon, Cirencester, Oxford, Reading, Birmingham and South Wales.

Specialists in permanent recruitment, we also provide temporary, interim and fixed term solutions. We are committed to working to the highest possible standards for our candidates and clients.


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