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Customer Contact Advisor

Employer
Bernicia
Location
NE22, Bedlington, Northumberland
Salary
£19468/annum pro rata
Closing date
2 Feb 2020

View more

Sector
Customer Service & Call Centres
Hours
Part Time
Flexibility
Set hours
Contract Type
Contract
Customer Contact Advisor

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Are you interested in a career with an organisation committed to making a difference to customers, tenants and communities? Are you passionate about delivering front line call handling and looking for a new challenge? Then you may be interested in our latest vacancy.

Customer Contact Advisor

* Temporary cover for up to 6 months

* Part time, minimum of 24 hours per week, need to be flexible to cover any shift for the Community Alarm 24 hour service

* £19,468.00 pro rata per annum

An opportunity has arisen for a Customer Contact Advisor to join our Control Centre team based at Willow Vale in Bedlington. The suitable applicant, once trained will also have the opportunity of homeworking should this suit their preference.

As a Customer Contact Advisor, you will provide a frontline call response for Bernicia's Community Alarm Service. Sometimes the nature of these calls will involve people experiencing difficult or emergency situations where problem solving and customer service skills are essential.
If you have excellent communication skills and a team focussed approach to work we want to hear from you. You must also be confident in using various IT systems.

The closing date for submission is 12 noon, Friday 10th January 2020

We reserve the right to close this recruitment campaign earlier than the stated closing date should we receive a large number of applicants.

No agencies please.

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The Group is fully committed to the promotion of equal opportunities and we particularly welcome applicants from groups who are currently under represented at Bernicia

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