Team Leader, Guest Services - Leckford Lodges and Campsite - Flexible Working Available
From flexible hours to job sharing where possible, we're committed to providing a truly healthy work life balance.
£8.94 - £11.24
Hours of Work
37.5 hours per week with a combination of day, evening, weekend and some split shifts.
We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.
Duties & Responsibilities
Leckford Lodges and Camping share part of the Partnership's 400 acres Leckford Estate, offering fully furnished Lodges, Safari tents and Ready pitched tents. Partners can also pitch their own tent or arrive by caravan or campervan. Whatever the accommodation we aim to give the same excellent experience to all our guests.
You'll enjoy a guest-facing role and be a key member of the Lodges and Campsite team, at times taking full responsibility for running of the operation and supervising your team to deliver great customer service.
You'll share responsibility for this total guest experience, leading the Lodges' reception, food service and housekeeping teams to deliver outstanding customer service.
This role will allow you to work across Reception, Food-service, and Housekeeping and you'll need previous hospitality experience.
Required essential experience skills and qualifications
Excellent communications skills, written and verbal
Attention to detail
Experience of the hospitality industry
Desirable experience skills and qualifications
Flexibility and willingness to support across the site