Team Leader, Guest Services - Leckford Lodges and Campsite - Flexible Working Available
- Employer
- John Lewis Partnership
- Location
- Leckford, Stockbridge
- Salary
- £8.94 - £11.24
- Closing date
- 21 Feb 2020
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- Sector
- Customer Service & Call Centres, Retail, Travel & Tourism
- Hours
- Full Time
- Flexibility
- Flexible working available
- Contract Type
- Permanent
Job Details
From flexible hours to job sharing where possible, we're committed to providing a truly healthy work life balance.
Salary
£8.94 - £11.24
Salary Frequency
per hour
Hours of Work
37.5 hours per week with a combination of day, evening, weekend and some split shifts.
We have a number of different ways to work flexibly so at your interview feel free to talk about what flexibility means to you. There are no guarantees, however, it may open the door to not only a new role but a new way of working.
Duties & Responsibilities
Leckford Lodges and Camping share part of the Partnership's 400 acres Leckford Estate, offering fully furnished Lodges, Safari tents and Ready pitched tents. Partners can also pitch their own tent or arrive by caravan or campervan. Whatever the accommodation we aim to give the same excellent experience to all our guests.
You'll enjoy a guest-facing role and be a key member of the Lodges and Campsite team, at times taking full responsibility for running of the operation and supervising your team to deliver great customer service.
You'll share responsibility for this total guest experience, leading the Lodges' reception, food service and housekeeping teams to deliver outstanding customer service.
Job Requirements
This role will allow you to work across Reception, Food-service, and Housekeeping and you'll need previous hospitality experience.
Required essential experience skills and qualifications
Excellent communications skills, written and verbal
Attention to detail
Computer literate
Experience of the hospitality industry
Desirable experience skills and qualifications
Flexibility and willingness to support across the site
Company
John Lewis Partnership
A trusted and cherished brand, John Lewis Partnership (JLP) is the UK’s largest employee-owned business. They have a unique purpose - to provide a rewarding and fulfilling career for its Partners - and puts them at the centre of everything it does.
Partners are treated equally at the John Lewis Partnership and it is this equality that is the driver behind their employee benefits, including equal parenthood leave, hospitality discounts, corporate memberships of key UK organisations and leisure events, as well as learning opportunities.
JLP also has eight Partnership Networks to provide support, community and pride amongst its partners and embraces and celebrates diversity within the Partnership.
The Partnership offers a huge and diverse range of career opportunities, in areas such as retail, customer service, hospitality, and operations and encourages staff to forge their own career path through their time at the company. John Lewis wants its Partners to be the best that they can be and supports Partners to achieve their ambitions.
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