Position Summary

Discovery Communications is the world’s #1 pay-TV programmer reaching 2.7 billion subscribers in more than 220 countries and territories.  Global Technology & Operations provides technological infrastructure and operations support to ensure audiences can enjoy Discovery's programming around the world and across platforms.  Already a leader in the factual and lifestyle genres, Discovery has expanded its core business into new genres: sports, entertainment and kids.  Its platforms and product eco-systems are now engaged in terrestrial/free-to-air, OTT products and content development/production companies.

The Way We Work

Discovery continues to grow around the world and across platforms.  GT&O is building media technology and systems that meet world class standards for which Discovery is known.  Our culture and leadership traits are in evolution as we expand from a traditional linear Pay TV business towards a convergent media and entertainment business that encompasses digital and mobile. Discovery is developing direct-to-consumer relationships, while delivering traditional platforms, with innovative solutions.  Discovery is looking to embrace a dynamic and entrepreneurial individual.  

The Role

The Manager of Process and Technology will be able to execute operational excellence, team and process transformations, and continuously improve a variety of business processes across Discovery Communications.  You’ll understand and communicate tech trends to management and deliver value by using the best of emerging technology. 

Responsibilities

• Manage multiple process improvement projects affecting key stake holders in a variety of departments. In some instances, the individual will be responsible for also gathering business requirements for how technology can support the process.
• Proactively propose new client projects, developing scope, approach and timelines
• Cultivate relationships with GT&O peers, executives and business partners to understand current operations, and potential opportunities for improvements and technology solutions.
• Balances the needs of multiple stakeholders in a variety of departments in process improvement projects, ensuring that all impacted parties are actively engaged
• Utilize standard project methodologies and apply the appropriate tools to the unique projects. Take the lead on process documentation and identifying quantifiable benefits of the proposed improvements
• Own the successful final project delivery from scope review and kickoff through change management, training, implementation, and follow up
• Be able to apply critical thinking skills, have proven problem solving skills, and utilize the obtained data to identify and execute process improvement
• Prepare presentation materials for senior leadership that identifies areas of emerging trends in technology
• Establish an in depth understanding of Discovery business needs and the emerging technology environment. Identify transformational technologies for how the company collaborates and interacts between employees and our customers.
• Utilize Six Sigma/lean toolset on projects as appropriate

Requirements

• Extensive Business process (or related) experience
• Bachelor’s degree in related field or an equivalent combination of skills, training and hands-on experience; advanced degree a plus
• Must possess strong leadership skills with focus on execution
• Lean Six Sigma certification a plus
• Critical thinker and strong problem solver with ability to frame issues, articulate findings, and present optimal solutions
• Excellent client interface, verbal, and written communication skills; ability to clearly articulate to both technical and non-technical audiences
• Current knowledge of emerging technology environment