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Supervisor- Chipping Norton - Part Time or Full Time

Employer
WHSmith
Location
Chipping Norton
Salary
£17339 - £18730 per annum
Closing date
10 Mar 2020

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Sector
Customer Service & Call Centres, Retail, Sales
Hours
Full Time
Flexibility
None
Contract Type
Permanent

Job Details

The Opportunity

Can you inspire a team to achieve challenging targets? Then read on. We are looking for exceptional individuals used to working to Key Performance Indicators and driving sales to join our store.Looking after a team you will have previous experience of motivating and leading a team.The

Accountabilities

  • Duty manage the store in the Store Manager's absence
  • Act on the daily store review and ensure relevant store standards checks are carried out and any necessary action is taken
  • Motivate & coach the team to deliver individual and store targets, including average transaction value and add on sales
  • Performance management of staff - lateness, absence, poor work rate, poor service
  • Stock management including promotions and on-shelf availability
  • Implement the company security policy to reduce shrink and losses
  • Dealing with customer complaints
  • Work with the management team to guarantee staff availability on the shop floor through coordinating your team's rotas and attendance
  • Follow company policies and procedures relating to cash, stock and Human Resources
  • Ensure store is fully compliant with pricing, promotions, legislation and Health and Safety

Airport/Rail:

  • Flexibility with working hours and the availability of transport -store opening hours vary between 5am-11pm
  • Role will involve pushing heavy cages and moving stock over long distances

The Requirements

  • Previous experience of leading and motivating a team to achieve targets
  • Proven experience of working to and achieving challenging sales targets
  • Previous experience of working in a customer focused retail environment
  • Strong communication skills
  • An understanding of the performance management process

Airport/Rail:

  • Airside pass requirements - valid passport, 5 years continuous referencing, consent to undertake a Criminal Record Check

Company

WHSmith started in 1792 with a small news vendor in Little Grosvenor Street, London, followed by the opening of our first bookstall in Euston Station in 1848. We quickly established ourselves as the favoured newsagent, stationers and bookseller opening stores across the UK. From this point on, there has been no looking back.

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