Deputy Director Transport Security Operations Centre

London (Central), London (Greater)
17 Mar 2020
05 Apr 2020
Full Time
Contract Type



About the job

Our transport system touches the lives of everyone in this country: it reunites families; takes millions of people to work every day; and keeps fresh food on the shelves of our supermarkets. Directly and indirectly, transport is the lynchpin of how we go about our lives – and it is never out of the spotlight. The Department for Transport plays a vital role in the delivery of the day to day rail, road and aviation services we rely on.

Job description

This is an exciting, high profile leadership role within the Transport Security, Resilience and Response Directorate in the Department for Transport. The role would suit someone who is resilient, likes change and working under time pressure, and who is able to grasp complex and dynamic issues quickly to understand what really matters from a transport perspective.

The successful candidate will be the ‘face’ of DfT’s incident management, needing to be calm under pressure and able to lead the team and wider Department to prepare for and adapt to rapidly changing circumstances. We are not always in crisis mode, and much of this role is about making sure the Department is prepared for exceptional events and improving our capability and service delivery while keeping up the momentum of our business as usual work. This includes training and planning for both “rising tide” and no-notice events such as terror attacks, industrial action, severe weather events and insolvencies.


• Leading teams who manage the handling of sensitive information, respond to incidents as they arise and who ensure the department has a resilient approach to such events

• Leading the co-ordination of the Department’s response to major transport incidents with significant cross-modal, cross-sector and/or widespread geographic impacts and high reputational risk exposure

• Working across DfT and wider government to ensure effective contingency plans are in place for high impact events and embedding a more agile response doctrine across the DfT

• Providing expert advice and support on Whitehall crisis machinery to DfT colleagues managing single-mode transport security incidents

• Working with colleagues across Whitehall to identify rising tide incidents that could affect transport, and developing proportionate contingency plans

• Briefing Ministers and senior officials both during responses and in ‘peace time’

• Supporting, accompanying and representing Ministers at COBR and other crisis response fora when a cross-departmental view is needed; decision making in fast-paced responses

• Representing the Department at senior official level crisis response meetings

• Intelligently deploying TSOC resources to deliver core response and intelligence functions, enabling policy and corporate experts to focus on the highest- value activities

• Lead the improvement of the Department’s response capability, infrastructure and ways of working for both operational response, intelligence liaison and risk analysis

• Some deputising duties for Director TSRR (including Dir/DG level meetings); active leadership on wider corporate issues

• Developing DfT’s reputation as a leading department on issues of National Security and response to civil disruption

• Actively role-modelling and supporting flexible working and an inclusive working environment


"Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits.

This includes:
- a generous annual leave entitlement,
- attractive pension options,
- flexible working,
- good career development opportunities,
- a variety of career paths,
- inclusive working environments and much more to support a healthy work/life balance."

Things you need to know Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting.

Selection process details

To apply for this post, you will need to complete the online application process by no later than 23:55 on Sunday 5th April 2020. You will be asked to submit the following:

1. Some basic, personal information;
2. A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years;
3. A Statement of Suitability (max 1000 words) explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with particular reference to the criteria in the person specification

Please note that the statement of suitability is an important part of your application and is as much the means by which you will be assessed as your CV.

Interviews are expected to take place in Windsor House, 50 Victoria Street, Westminster, SW1H 0TL w/c 11th May 2020.

If successful and transferring from another Government Department a criminal record check may be carried out.

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstance some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading.

New entrants are expected to join on the minimum of the pay band.

Reasonable adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via : as soon as possible before the closing date to discuss your needs.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Any move to The Department For Transport will mean you will no longer be able to carry on claiming childcare vouchers.

A reserve list may be held for a period of 12 months from which further appointments can be made.

Please see attached the candidate information pack for further details.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information Contact point for applicants Job contact : Name :   Trish Marshall Email :   Recruitment team : Email : Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Click here ( to visit Civil Service Commission

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