Commercial Manager - Flexible Working Available

London (Greater)
20 Oct 2020
28 Oct 2020
Contract Type

About the job Summary

We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including Black, Asian and Minority Ethnic (BAME) people, people with a disability, and people with gender diverse identities.

Salary: £53,044

Location: London 

Would you relish the chance to join our Commercial Team managing key franchising contracts across the UK?

Are you an articulate and persuasive communicator with the expertise in commercial contract management?

If so, we would love to hear from you.

Job description

The Department for Transport’s Rail Group is responsible for taking Britain’s railway into the future. We are committed to delivering a sustainable and customer-focused railway, putting passengers at the heart of the journey. We are working on a diverse range of high-profile projects, including procuring and managing franchise contracts worth billions of pounds.

We are looking for a dedicated Commercial Manager who is passionate about delivering the best transport solutions for passengers, freight operators and taxpayers and who understands that achieving this requires commitment and resourcefulness.

This high-profile role is pivotal to managing and bringing about improvements to a portfolio of long term commercial franchising contracts, ensuring contractual and performance obligations are met and exceeded. You will work collaboratively with the franchise companies on continuous improvement projects which may include developing and leading specification changes to deliver tangible improvements to future passenger experience.

As Commercial Manager, you will build and maintain long-term commercial relationships with Board level members of train companies. You will lead virtual, multidisciplinary teams, work with a range of internal and external stakeholders, including Passenger Representative Groups and provide briefings to senior management and Government Ministers.


About You
You have experience of developing, negotiating and managing long term, high value contracts and the capability to handle variations appropriately.

You have the experience to handle risk effectively and use commercial levers to drive and manage performance. You are resilient, results driven and can deliver under pressure.

You are an articulate and persuasive communicator, with the ability to engage with individuals at all levels and build long-term relationships with industry partners, including managing relationships with multiple senior partners in complex environments.

You demonstrate excellent analytical skills and the ability to utilise management information to challenge the franchising operator on operational, project and financial performance.


We'll assess you against these behaviours during the selection process:

  • Working Together
  • Making Effective Decisions
  • Communicating and Influencing
  • Leadership


Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Find out more about what it's like working at the Department for Transport.

Things you need to know Security

Successful candidates must pass a disclosure and barring security check.

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.

We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview.

Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way.

How to apply

When considering your experience, please tailor your CV and personal statement to include the following;
• Commercial management experience, including experience of risk management within a commercial environment.
• Experience of negotiating and managing large, high value contracts.
• Proven ability at solving complex commercial problems in a highly pressurised environment.
• Experience of senior stakeholder management at board level and ability to challenge.

The sift is due to take place between 30/10/2020 and 06/11/2020.

Interviews/assessments are likely to be held week commencing 23/11/2020.

This interview could be conducted via a video interview, details of which will be provided to you should you be selected for interview.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

The selection process will be designed specifically for the role. As a result, your assessment could include:

• an interview

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

For further information on Success Profiles visit our Careers website.

Further Information

To learn more about applying for a role within the Department for Transport, visit the Application Process page of our Careers website.

Before submitting your application, we encourage you to visit our Things You Need to Know page for further information about applying for a role within the Department for Transport and the Civil Service.

Throughout this job advert there are links to the DfT Careers website, which provides you further information to support your application. Should you be unable to access the information on our website, please email for assistance.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

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