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Purchasing Systems Support Analyst

Employer
L&Q
Location
Stratford and New Town, London (Greater)
Salary
Competitive
Closing date
6 Feb 2021

Job Details

Title: Purchasing Systems Support Analyst  

Contract Type: Permanent, full time 9am-5pm, 35 hours per week
Location: Based at West Ham Lane, Stratford, London E15 1BJ 

Interviews will be held on: 29th January 2021
Salary:
 Competitive salary based on experience and location
Closing date for completed applications: 20th January 2021 
N.B. We have the right to close and interview early, so please apply early

An exciting opportunity for an experienced Proactis support specialist has arisen to join the dynamic and diverse Purchasing Systems Team within the Finance department who have a real strive for service excellence. The role will provide key support services to all business areas and its activities with Proactis (iBuy) Purchase to Pay system and its companion products. 

This is a fantastic opportunity to further strengthen technical and analytical skills whilst gaining a first- hand insight of all business activity and operations. This role will provide the successful candidate with the opportunity to influence change in how the business operates by introducing local efficiencies and assisting in streamlining processes.

The successful candidate will be an enthusiastic self-starter with excellent communication skills who is passionate about people and delivering an excellent service. The candidate will need to be a flexible individual, a great team player and able to work in a fast- paced, demanding environment whilst maintaining professional standards.

Knowledge of key financial processes, ability to gather and document requirements, making recommendations, as well as supporting users through change is essential.

You will be expected to provide an outstanding support service to over 1,000 internal system users as well as deliver workshops and training sessions, both in classroom and 1-2-1 settings across multiple office locations. There will be an opportunity to learn other core financial systems.

Skills and experience required:

  • Strong Proactis application, technical support and report writing skills (SQL) will be essential;
  • Knowledge of key financial protocols and processes;

·       High customer service excellence focus;

·       Strong interpersonal and communication skills

  • Experience of providing systems support is desirable

You will be working with a diverse set of customers and be expected to gain a good understanding of how they work and the challenges they face.

Responsibilities will involve solving complex problems through logic, initiative and strong interpretation, understanding and analytical skills.

The heart of this role is to coach and integrate with internal customers to provide service support on financial procedures and practices in line with supporting systems under financial controls.

Due to the interactive nature of this role ad-hoc traveling to various L&Q offices will be required

This is a role in a company where you can really build a long-term career, with fantastic job satisfaction, training and job security.

If you have the above skills with Proactis Purchase to Pay, then apply today!

COVID 19: The safety of our staff and our candidates is of the utmost importance. Every effort will be taken to ensure that safe ways of working are adopted throughout the Recruitment and Selection process. We are introducing extra precautions in line with UK Government Guidelines. Our recruitment processes will follow social distancing and COVID-19 Secure requirements. This will include the use of various technologies to support the interview process. Should candidates have any questions regarding this, or if you require additional support please let us know at the interview planning stage.

Our commitments:

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them.  This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.

In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme,  an employee assistance programme and non-contributory life assurance.

We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life.  Please let us know during the recruitment process if you’re interested in part time working or job sharing.  In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.

We are recognised externally for our commitment to inclusion.  We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.

L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East.

As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. 

In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London.

Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.

Company

We house around 250,000 people in more than 105,000 homes, primarily across London and the South East – but we’re more than just a registered charitable housing association.

We are a long-term partner in the neighbourhoods where we work. We build aspiration, opportunity and confidence for everyone in our communities.

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