HR Assistant – Development, Sales, Care & Support & HR - Flexible Working Available
We are looking for a full time HR Assistant to join our generalist operational team in Human Resources. You will be working alongside the HR Business Partner, Lead HR Advisor, HR Advisors, Recruitment Advisor and HR Administrators.
You should have a commitment to the provision of excellent customer service and be a self starter and comfortable working in a busy office environment
You will be supporting HR Advisors to manage high levels of Employee Relations casework in the HR team. This will include disciplinary, grievance, sickness, probation and performance cases. You will be the first point of contact for stakeholders across your business area, building positive working relationships and providing advice, guidance and coaching to line managers and employees. You will focus on responding to employee relations queries and resolving issues, providing a compliant, customer focused service which supports team and corporate objectives. You will also be involved in recruitment, collating and analysing management information, maintaining HR systems and issuing employment documentation. You will work closely with the Payroll Department maintaining the HR & Payroll integrated system and working to tight payroll deadlines, utilising Midland iTrent, inputting payroll data, keeping staff absence data up to date and making contract related changes.
You will have previous experience working in an HR support role, and be able to use your own initiative and have effective communication skills. It is essential that you have experience working with a HR Database and Excel spreadsheets. You will also be highly organised with the ability to prioritise and to work collaboratively with a diverse customer base.
This is an excellent opportunity for someone with drive and enthusiasm to champion the HR service and the way it is delivered to our stakeholders, always looking for ways to improve our customer service offer.
You must have previous experience of working within a fast paced HR department in a multi-site, diverse operation at the level described. Ideally you will already have or be working towards a CIPD qualification.
If you believe you have the qualities we are after and are interested in working for an organisation that can really make a difference to people’s lives, then please apply without delay.
COVID 19: The safety of our staff and our candidates is of the utmost importance. Every effort will be taken to ensure that safe ways of working are adopted throughout the Recruitment and Selection process. We are introducing extra precautions in line with UK Government Guidelines. Our recruitment processes will follow social distancing and COVID-19 Secure requirements. This will include the use of various technologies to support the interview process. Should candidates have any questions regarding this, or if you require additional support please let us know at the interview planning stage.
At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.
In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, Benenden Healthcare, an employee assistance programme and non-contributory life assurance.
We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.
We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.
L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East.
As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.
In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London.
Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.