Client Service Manager

City of Edinburgh
Highly competitive salary + benefits
12 Mar 2021
12 Apr 2021
Full Time
Contract Type
Returner Programmes

Whatever your background, if you’re a person who’s great at building relationships, then you could become a Client Service Manager at Baillie Gifford. Our two-year programme offers you the chance to return to work and build on your existing skills while learning new ones. Financial services experience isn’t necessary, just a curiosity about the world around you and a real passion for learning new things.

Client Service at Baillie Gifford – building relationships

As a Client Service Manager, you’ll build strong relationships with our clients to get an in-depth understanding of their requirements, aiming to become a trusted long-term partner and adviser. At Baillie Gifford, we put the interests of over 700 clients ahead of our own. Clients as varied as pension schemes, charities, public funds and financial institutions. Established as an investment management partnership over 100 years ago, today we are a leading independent global business with over £200 billion under management and more than 1,200 employees.

The programme - a gateway to a new career

Our two-year programme includes a comprehensive induction to the firm and the investment management industry, as well as full support to study for professional qualifications, such as the Investment Management Certificate (IMC) and the CFA Level 1 or CISI Level 6 Fund Management module. Throughout the two years you’ll receive on-going training and support, such as mock client meetings and practice pitches, as well as the opportunity to move between teams. From day one you’ll have a real role and responsibility, as you help us achieve our business goals while you continue to develop your new career.

What we’re looking for

Financial services experience isn’t required, as we’re looking for people from a wide range of backgrounds. However, there are some key attributes that will help you flourish as a Client Service Manager. These include the ability to build rapport easily with clients and colleagues alike, an inquisitive nature and a flexible attitude that’s open to new ideas and solutions.

To find out more visit where you can read about the experiences of some of our recent recruits and apply.

Closing date for applications: 28th April 2021.

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