Stakeholder Management Officer - Flexible Working Available

Southampton, Hampshire
19 Mar 2021
28 Mar 2021
Full Time
Contract Type



About the job 

We welcome applications from all communities and we don’t discriminate against any identity. We’re interested to hear from you, regardless of your background.

Are you a highly organised relationship manager looking for an exciting new opportunity?

Do you want a role that offers diversity where no two days are the same?

Does your job matter?

Job description

It’s an exciting time to join the MCA!

We have a fantastic opportunity in our new team for a Stakeholder Management Officer to join our team. You will be an active member of the Stakeholder Management team, maintaining a network of key stakeholders and developing partnering relationships in the areas of interest for the Maritime Future Technologies team. You will provide information to the wider team on departmental areas of interest and current research/R&D and upcoming trials etc.

This role will involve travel some of which will be international.


Your responsibilities include but are not limited to:
• Build and maintain partnering relationships across a wide range of stakeholders.
• Supporting technical teams; Emission Reduction, Autonomy and Regulatory Approach on developing stakeholders relationships
• Drive, deliver and review stakeholder analysis sessions.
• Manage co-ordination and delivery of conferences and events to ensure effective engagement and showcase the work of the Maritime Future Technologies team
• Manage and maintain stakeholder relationship management system and stakeholder mapping tool
• Supervise the delivery of training for Customer Relationship Management (CRM) systems such as Power BI
• Supervise the tracking of internal strategic goals by creating reports and dashboards ie monthly / quarterly
• Manage the development of environmental scanning process to support delivery of KPIs
• Scope external funding opportunities available to support innovation.
• Supervise delivery of communications strategy including delivery of weekly team update and co-ordination of team contribution to MCA internal monthly round-up, with management team
• Lead and develop team newsletter to share progress and developments with cross-sector external stakeholders.
• Identify and coordinate opportunities for MCA input to events/conferences.
• Lead and develop briefing material and input to events (e.g. meetings/conferences)
• Manage in undertaking any other business support tasks as required by the Heads of Stakeholder Management

You will come to us with experience of managing large groups of stakeholders. You flourish in a busy environment; Network and communicating with ease. You are extremely organised and pride yourself in your ability to meet deadlines whilst balancing a busy work load. You are confident and pragmatic; and can tailor your communication style to meet your audience. You are looking for an opportunity that will offer you variety, allow you to showcase your skillset whilst moulding and making it your own.


We'll assess you against these behaviours during the selection process:

  • Seeing the Big Picture
  • Communicating and Influencing
  • Working Together
  • Delivering at Pace


Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Find out what it's like to work at the Maritime and Coastguard Agency

Things you need to know 

Successful candidates must pass a disclosure and barring security check.

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.

We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview.

Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way.

The Civil Service Nationality Rules has been updated following the United Kingdom’s exit from the European Union. The new rules will come into effect on 1st January 2021. We urge people from the EU, European Economic Area and Switzerland to be familiar with the updated Nationality rules prior to applying for this role.

As part of the application process you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.

This vacancy is using Success Profiles. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

For this role we will assess your:
• Seeing the Big Picture
• Communicating and Influencing
• Working Together
• Delivering at Pace

CV and Personal Statement:
Within your CV and personal statement please demonstrate your knowledge and experience of:
• Stakeholder management, addressing and engaging large groups of people
• Use of a CRM and the benefits it delivered

The sift is due to take place 29th March 2021

Interviews/assessments are likely to be held w/c 5th April 2021

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

The selection process will be designed specifically for the role. As a result, your assessment could include:
• an interview with one or more exercises

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.

Please see attached candidate notes for further information about our recruitment process

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section

Further Information

To learn more about applying for a role within the Department for Transport, visit the Application Process page of our Careers website.

Before submitting your application, we encourage you to visit our Things You Need to Know page for further information about applying for a role within the Department for Transport and the Civil Service.

Throughout this job advert there are links to the DfT Careers website, which provides you further information to support your application. Should you be unable to access the information on our website, please email for assistance.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants Job contact : Name :   Lucy Dibdin Email :   Recruitment team : Email : Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Click here ( to visit Civil Service Commission

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