Part Time Sales Administrator
- Employer
- Confidential
- Location
- Lancashire
- Salary
- 9.50 - 10.10 GBP Hourly
- Closing date
- 14 May 2021
View more
- Sector
- Administration, Secretarial & PA
- Hours
- Part Time
- Flexibility
- Flexible working available
- Contract Type
- Permanent
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Mpeople Recruitment are looking for an experienced and committed Sales Administrator on a Part Time basis on behalf of our client based in Royton, Oldham.
This is a great opportunity to join a reputable and thriving business that can offer you some excellent benefits:
Salary: In the region of GBP9.50 to GBP10.10 per hour
Hours of work: 11am - 4pm, Monday to Friday
Benefits: Free onsite parking, 24 days holiday plus bank holidays, and private healthcare scheme after probationary period
Immediate start available
The successful candidate will be one of a team of 4 predominantly assisting Customers with enquiries, processing orders and managing complaints across 3 different brands. Customer experience and swift response are at the heart of what we do so we are looking for a friendly, organised, proactive person to help us achieve our world class service aspirations.
Duties will include:
* Respond to customers via telephone calls and emails with queries on products, service, price and delivery
* Develop knowledge of products under 3 brand names
* Provide technical advice on product selection
* Process orders using ERP system (Microsoft NAV) for UK and export
* Assess lead times and carriage options
* Be proactive in assessing customer needs and making appropriate suggestions
* Process staircase templates using both paper templates and electronic process
* Raise replacement orders and credit invoices
* Respond immediately to customer complaints to ascertain problems
* Identify corrective actions to meet customer needs
* Investigate route cause of issues using established problem solving tools
* Actively engage in process improvements and setting standards
* Work closely with internal teams to establish transport methods
* Liaise with external carriers on delivery queries
* Develop and review reports on carrier service
* Communicate effectively with all aspects of production to deliver what the customer wants when they want it
* Participate in daily production meetings
* Participate in meetings and briefing sessions and provide feedback on marketing and product development activity
Our client is looking for somebody that is/has:
* A confident and effective communicator
* 'Can do' and positive attitude
* Reliable and committed
* A great team player that can also work well independently
* Organised with great prioritisation skills
* Great problem-solving ability
Please note that Mpeople cannot respond to all applicants due to the high volumes of CVs received daily. Should you not receive a response within 5 working days please accept that your application has not been successful. Mpeople wishes you all the best in your job search
This is a great opportunity to join a reputable and thriving business that can offer you some excellent benefits:
Salary: In the region of GBP9.50 to GBP10.10 per hour
Hours of work: 11am - 4pm, Monday to Friday
Benefits: Free onsite parking, 24 days holiday plus bank holidays, and private healthcare scheme after probationary period
Immediate start available
The successful candidate will be one of a team of 4 predominantly assisting Customers with enquiries, processing orders and managing complaints across 3 different brands. Customer experience and swift response are at the heart of what we do so we are looking for a friendly, organised, proactive person to help us achieve our world class service aspirations.
Duties will include:
* Respond to customers via telephone calls and emails with queries on products, service, price and delivery
* Develop knowledge of products under 3 brand names
* Provide technical advice on product selection
* Process orders using ERP system (Microsoft NAV) for UK and export
* Assess lead times and carriage options
* Be proactive in assessing customer needs and making appropriate suggestions
* Process staircase templates using both paper templates and electronic process
* Raise replacement orders and credit invoices
* Respond immediately to customer complaints to ascertain problems
* Identify corrective actions to meet customer needs
* Investigate route cause of issues using established problem solving tools
* Actively engage in process improvements and setting standards
* Work closely with internal teams to establish transport methods
* Liaise with external carriers on delivery queries
* Develop and review reports on carrier service
* Communicate effectively with all aspects of production to deliver what the customer wants when they want it
* Participate in daily production meetings
* Participate in meetings and briefing sessions and provide feedback on marketing and product development activity
Our client is looking for somebody that is/has:
* A confident and effective communicator
* 'Can do' and positive attitude
* Reliable and committed
* A great team player that can also work well independently
* Organised with great prioritisation skills
* Great problem-solving ability
Please note that Mpeople cannot respond to all applicants due to the high volumes of CVs received daily. Should you not receive a response within 5 working days please accept that your application has not been successful. Mpeople wishes you all the best in your job search
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